Food and Beverage Manager

Next Gen Health & Lifestyle Clubs; Canberra; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Next Gen Health & Lifestyle Clubs in Canberra is seeking a Food and Beverage Manager to lead the F&B department, reporting to the General Manager and overseeing front and back of house operations. You will build a strong team of chefs and cafe attendants, implement efficient systems, ensure safety and hygiene, manage costs, and drive exceptional member experiences with strong leadership.

Flexible hours, RSA, barista training, and First Aid are valued; proof of right to work in Australia may be

Qualifications

• Knowledge and skills in food and beverage service.
• Exceptional customer service and interpersonal skills.
• Demonstrated ability to work as part of a dynamic team.
• Demonstrated ability to work effectively as a manager with limited supervision.
• RSA (Responsible Serving of Alcohol).
• Barista training.
• First Aid Certification.

Responsibilities

• Manage the Food and Beverage Department including Front of House and Back of House Operations.
• Lead a team of chefs and cafe attendants.
• Ensure budgeted revenue and costs are controlled through rostering, time management and supervision.
• Maintain safety and food hygiene standards and weekly cleaning schedules.
• Upsell to maximise revenue while minimising wastage.
• Comply with the Sale of Liquor Act and host responsibility.

Skills

Food & beverage service

Customer service

Interpersonal skills

Team leadership

Managerial oversight

RSA

Barista training

First Aid

Job description

Are you passionate about Food, Customer Service and Leadership and want to work in a supportive, dynamic and fun work environment?

Next Gen is Australia and New Zealand’s leading premier Health and Lifestyle Clubs. We’re passionate about delivering quality food combined with excellent service to provide a positive Member Experience for all of our valued customers.

We currently have an exciting opportunity for a Food and Beverage Manager to join us and lead the Food and Beverage Department. Reporting into the General Manager, you will manage a team of chefs and cafe attendants. The areas of accountability include the Front of House and Back of House Operations for the club in Food & Beverage.

Asa motivating Leader and key Club Leadership Team Member you will responsible for building the team and puttinginto place the operational systems to ensure efficiency and cost effectiveness and to create a culture of fun and professionalism.

Key Areas of Responsibility:

• Ensuring that the necessary controls are maintained to ensure that the department is achieving budgeted revenue and costs are controlled through effective rostering, time management and supervision;

• Maintaining effective standards on safety and food hygiene practices and ensuring the weekly cleaning schedule for the Food and Beverage areas is being adhered to by all Food and Beverage staff and that it is up to standard;
• Ensuring that staff in the Food and Beverage areas possess the knowledge of the Club facilities, menus, wine lists and that they are competent and actively maximizing the revenue from each customer;
• Openly communicate with staff ensuring regular briefings occur and all relevant information is passed onto other employees;
• Maintaining a strong functional relationship with the Head Chef and the café team. Assisting in anyway required ensuring both departments’ service goals are achieved;
• Ensuring all Food and Beverage Staff are fully trained and use up-selling techniques at all times; and
• Complying at all times with the requirements of the Sale of Liquor Act and to demonstrate an understanding of host responsibility.

Cost control is key to the success of this role, demonstrated experience is required in the following areas:

• Ensure that the Café and Function employees adhere to all cost controlling procedures. Including management of COGS, and wage controls;

• Conduct regular inspections, using formulated check lists to endure stock is being used and stored efficiently;
• Implement and follow purchasing procedures to ensure efficiencies; and
• Always act in the best interests of the Club with regard to minimising wastage costs and maximising revenue within the bounds of best practice.

Experience:

• Knowledge and skills in food and beverage service
• Exceptional customer service and interpersonal skills
• Demonstrated commitment and ability to work as part of a dynamic team
• Demonstrated ability to work effectively as a manager with limited supervision
• Responsible Serving of Alcohol (RSA)
• Barista training
• First Aid Certificate

Please note:

• Flexible hours and days are required for this role
• Proof of right to work in Australia documentation will be required to be presented at the first interview