Food and Beverage Attendant - QT Canberra

QT Hotels and Resorts; Canberra; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Elevate Perks from day one

Dining discounts across QT hotels

Movie & entertainment perks

Seasonal hotel perks

Career growth opportunities

Paid parental leave

Job summary

QT Canberra is seeking a friendly Food and Beverage Attendant to join our team and deliver exceptional room service and in-hotel dining experiences. You will handle orders, liaise with kitchen, and ensure guest needs are met with care and discretion.

Join a dynamic, guest-focused team with flexible shifts, including nights and weekends, and enjoy fantastic benefits and career growth within QT Hotels & Resorts.

Qualifications

• Hospitability or F&B experience (room service a plus).
• Strong phone and in-person communication skills.
• Calm under pressure, able to juggle multiple orders.
• Physical stamina to stand, carry trays, and navigate hotel corridors.
• Team player who works well with kitchen and front-of-house.
• Flexible, positive attitude during peak and off-hour demand.

Responsibilities

• Prepare and deliver room service orders accurately and on time.
• Take phone/app orders, confirming special requests and dietary needs.
• Set up trays/trolleys to standard; check against ticket before delivery.
• Liaise with kitchen to ensure timely, correct order prep.
• Deliver discreetly, respecting guest privacy and room entry protocols.
• Process bills and payments at point of delivery.
• Collect trays/trolleys promptly to keep floors clean and presentable.
• Follow food safety and hygiene protocols at all times.
• Work flexible shifts, including nights, weekends, and holidays.

Skills

Communication skills

Phone & in-person service

Stamina

Team collaboration

Flexibility

Job description

Food and Beverage Attendant - QT Canberra

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'unexpected and unrequested', with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

Key Responsibilities

• Prepare and deliver room service orders accurately and on time
• Take phone/app orders, confirming special requests and dietary needs
• Set up trays/trolleys to standard; check against ticket before delivery
• Liaise with kitchen to ensure timely, correct order prep
• Deliver discreetly, respecting guest privacy and room entry protocols
• Process bills and payments at point of delivery
• Collect trays/trolleys promptly to keep floors clean and presentable
• Follow food safety and hygiene protocols at all times
• Work flexible shifts, including nights, weekends, and holidays

What You’ll Bring

• Hospitality or F&B experience (room service a plus)
• Strong phone and in-person communication skills
• Calm under pressure, able to juggle multiple orders
• Physical stamina to stand, carry trays, and navigate hotel corridors
• Team player who works well with kitchen and front-of-house
• Flexible, positive attitude during peak and off-hour demand

How You Work

• Daymaker ethos - no one's too big for the small things.
• Inclusive leader - values diverse perspectives; builds belonging.

Perks from Day One

• As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
• 50% off dining and stays across EVT hotels - QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Join and make a positive impact on our people, communities, and environment every day.