Food and Beverage Attendant - Petrie Hotel

Endeavour Group; Brisbane; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discount card for ALH Hotels and Endea

Discounts at Woolworths via Woolies/BW

Endeavour Wellbeing Support

Job summary

Endeavour Group is seeking a Food & Beverage Attendant for the Petrie Hotel in Queensland. You will greet guests, recommend meals and drinks, and deliver exceptional service to ensure memorable visits.

The role involves physical tasks and lifting, with support for the gaming team when required. Applicants should hold a current RSA certificate, be flexible with availability, and bring a friendly, welcoming approach.

Qualifications

• RSA certificate required.
• Flexible availability and customer-facing skills.
• Physically capable of lifting and moving stock.

Responsibilities

• Be the face of the floor and connect with guests.
• Recommend meals and drinks to enhance the guest experience.
• Deliver high levels of customer service with enthusiasm.
• Maintain high standards from start to close of shift.
• Assist gaming and wagering team when needed and legally able.

Skills

Guest service

Team player

Flexible availability

Manual handling

Education

RSA certificate

Job description

About the Role

Food & Beverage Attendant | Petrie Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

• Deliver top-notch customer service and make every interaction fun and memorable.

• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.

• You’re a team player who is motivated to create magic for both guests and teammates.

• You have a current RSA certificate and flexible availability.

• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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