Food and Beverage Attendant - Pacific Hotel

endeavour group careers; Yeppoon; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discount card

Discounts at group brands

Wellbeing support

Job summary

ALH Hotels is hiring a Food and Beverage Attendant for the Pacific Hotel. The role emphasizes person-to-person service, suggesting meals and drinks, and delivering memorable guest experiences in a casual hotel setting.

Responsibilities include greeting guests, maintaining high service standards, and assisting the gaming team when needed, with an emphasis on teamwork and a welcoming atmosphere.

Qualifications

• Must hold a valid RSA certificate.
• Flexible availability to cover casual shifts.
• Ability to perform physical tasks including lifting and moving stock/kegs.
• Gaming experience or willingness to learn is an asset.

Responsibilities

• Greet guests and be the face of the floor to create memorable visits.
• Recommend meals and drinks to guests to enhance their experience.
• Deliver high-quality service and keep standards sky-high from open to close.
• Support the gaming and wagering team when required and legally able.
• Contribute to a positive, welcoming atmosphere for guests and staff.

Skills

People skills

Customer service

Team player

Education

RSA certificate

Job description

Food and Beverage Attendant - Pacific Hotel

• Casual

Food & Beverage Attendant | Pacific Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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