Food and Beverage Attendant - Petrie Hotel

ALH Hotels; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card

Wellbeing support

Staff discounts at ALH venues

Job summary

ALH Hotels is seeking a Food and Beverage Attendant for Petrie Hotel to deliver outstanding guest experiences on the floor. You will engage with patrons, upsell items, and ensure service standards are maintained from opening to close.

A strong service mindset and the ability to work in a fast-paced venue are essential. You should hold a current RSA certificate, be flexible with shifts, and enjoy welcoming guests.

Qualifications

• RSA certification required.
• Strong customer-service skills and a friendly manner.
• Able to engage guests and create memorable experiences.
• Team-oriented; available for flexible shifts.

Responsibilities

• Greet guests and take orders with a positive, welcoming approach.
• Recommend menu items and drinks to enhance guest experience.
• Deliver high-quality service from service to close, ensuring standards are met.
• Assist with stock movement and duties as required, including manual handling.

Skills

RSA certificate

Customer service

Guest interaction

Team player

Flexible availability

Job description

Food and Beverage Attendant - Petrie Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.