Food and Beverage Attendant - Pacific Hotel

ALH Hotels; Yeppoon; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Career growth

Discount card

ALH/Endeavour discounts

Wellbeing support

Job summary

Pacific Hotel is seeking a friendly Food and Beverage Attendant to be the face of the restaurant floor, delivering warm service and memorable guest experiences. You will use your passion for food and drinks, share recommendations, and support the gaming team when needed; RSA cert and flexible hours are required.

Join ALH Hotels and enjoy staff discounts and wellbeing support. Grow your hospitality career within a supportive network and enjoy colleagues who value teamwork, guest satisfaction, and

Qualifications

• RSA certificate is required.
• Customer service mindset and ability to engage guests.
• Flexibility with shifts and willingness to help across bar and dining areas.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests to enhance their experience.
• Deliver high levels of customer service and keep interactions engaging and fun.
• Assist the gaming and wagering team when needed and legally able.

Skills

RSA certificate

Customer service

Team player

Flexible availability

Job description

Food and Beverage Attendant - Pacific Hotel

Food & Beverage Attendant | Pacific Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.