Food and Beverage Attendant

Mantra Group; Sydney; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

ALL Heartist Discounts

Family & Friends Discounts

ALL Loyalty Program

Accor Academy training

Zusammenfassung

Accor welcomes you to a role as Food & Beverage Attendant at our Sydney CBD venue. You will welcome guests, recommend standout dishes and beverages, and create memorable experiences through polished service.

Join a collaborative team focused on guest satisfaction, with opportunities to upsell and showcase your F&B skills. Accor offers extensive training and world‑class hospitality opportunities.

Qualifikationen

• Proven track record in customer service within hospitality.
• Proficiency in food & beverage protocols, including table service and coffee crafting.
• Flexibility across early mornings, evenings, weekends, and public holidays.
• RSA qualification or equivalent for the country/state/territory.
• Passion for engaging with patrons and collaborating within a team.

Aufgaben

• Create a welcoming and friendly atmosphere for guests and turn moments into memories.
• Demonstrate problem-solving skills to handle challenges with positivity.
• Elevate dining experiences with personalized beverage and dish recommendations.
• Upsell thoughtfully to enhance guest experience.
• Proactively source information to improve product knowledge.
• Communicate clearly with guests and colleagues for seamless teamwork.
• Set up and pack service areas meticulously.

Kenntnisse

Customer service

F&B protocols

Flexible scheduling

RSA qualification

Guest engagement

Teamwork

Ausbildung

RSA Certification

Jobbeschreibung

Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests enjoy dining within Bar Allora, a modern Italian bar and restaurant in Sydney CBD, inspired by the face paced rhythm of Milan. With Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour right on your doorstep, you will never find yourself asking what to do on your days off.

As a Food & Beverage Attendant, you will have the opportunity to welcome our guests and create an experience. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, guest experience, and collaborative spirit will play a vital role in making our new venue a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story


• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity


• Elevate dining experiences with your personalised food and beverage suggestions


• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.


• Proactively source information to increase your product knowledge


• Confidently communicate with guests and colleagues for seamless teamwork


• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector


• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)


• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required


• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory


• Passion for engaging with patrons and collaborating within a team of diverse professionals


• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!


• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you


• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays


• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy


• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide


• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.