Bar Supervisor

Mantra Group; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff dining discounts

Accor ALL membership

Career development

Job summary

Mantra Group is seeking a Bar Supervisor for their property at Mantra 2 Bond Street in Sydney CBD. You will lead a skilled front-of-house team, ensuring exceptional beverage service and guest satisfaction in a fast-paced environment.

Responsibilities include guiding service during peak hours, staff training, and maintaining high standards. A valid RSA certification and a passion for crafting beverages are essential for this role within Accor's network of properties in Australia.

Qualifications

• Past experience as a Bar Attendant and ability to create a variety of drinks.
• Experience guiding and empowering teams to deliver exceptional customer experiences.
• Flexible with schedules including evenings, weekends and public holidays.

Responsibilities

• Create a welcoming and friendly atmosphere to turn moments into memories.
• Lead front-of-house during busy service hours and set the pace.
• Guide and execute flawless beverage operations to high quality standards.
• Turn challenges into opportunities and maintain guest satisfaction.
• Assist in scheduling, training and nurturing team growth.
• Communicate clearly with guests and colleagues for seamless teamwork.
• Maintain tidy service spaces and setup/pack down.

Skills

Bar experience

Team leadership

RSA certified

Customer service

Education

RSA or equivalent qualification

Job description

Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests enjoy dining within Bar Allora, a modern Italian bar and restaurant in Sydney CBD, inspired by the face paced rhythm of Milan. With Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour right on your doorstep, you will never find yourself asking what to do on your days off.

Purpose

As a Bar Supervisor, your goal is to create a continuous flow of enjoyable moments, just like the balanced mix of ingredients in your drinks. Your main goal is to guide a unified team, guaranteeing the flawless execution of beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Cultivate an enthusiasm for constructing delectable beverages while staying current with the latest trends in mixology
• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• When challenges arise, your ability to transform obstacles into opportunities shines
• Contribute to creating schedules, training, nurturing team growth, and harmonising departmental efforts
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Past experience as a Bar Attendant & confident in creating a variety of drinks
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Adaptable within diverse beverage settings, with flexibility across different schedules including evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals
• Confidence in communicating with guests and colleagues for seamless teamwork

Accor is an inclusive company, building diverse teams across the globe.

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career