Food and Beverage Attendant

Salter Brothers Hospitality; Grandchester; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Hotel & retreat discounts

Friends and family discounts

Employee Assistance Program (EAP)

Caring and progressive culture

Career development

Job summary

Salter Brothers Hospitality – Grandchester QLD is seeking Casual Food & Beverage Attendants to join Homage Restaurant. Enjoy team accommodation and be part of a passionate hospitality team in South East Queensland, just one hour from Brisbane.

You will provide personalised guest experiences, upsell products, and maintain an immaculate service area while working a rotating roster that includes weekends and public holidays.

Qualifications

• Experience in high-volume or à la carte service.
• A genuine love for great food & wine and guest interaction.
• Willingness to work a rotating roster including weekends and holidays.

Responsibilities

• Curate a personalised service experience for guests from start to finish.
• Build relationships with guests and locals to promote loyalty.
• Identify opportunities to upsell products and experiences.
• Maintain an organised service area with multiple tables and stations.
• Ensure the restaurant is presented to a high standard and assist with events.
• Provide menu recommendations and food & beverage guidance to guests.

Skills

Customer service

High-volume service

Wine knowledge

Rotating roster

Job description

Salter Brothers Hospitality – Grandchester QLD

Spicers Hidden Vale is seeking enthusiastic Casual Food & Beverage Attendants to join our passionate team at the award-winning Homage Restaurant in Grandchester, South East Queensland - just one hour from Brisbane. Team accommodation is also available for the successful candidates.

As a member of our wider Salter Brothers Hospitality team, you’ll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement.

About Homage Restaurant

Set on 12,000 acres, just one hour from Brisbane and upon some of the most fertile farming soil in the Southern Hemisphere, Homage Restaurant has a real sense of place. With offerings from an outdoor coal pit, smokehouse, wood-fire and rotisserie. Sustainability is at the heart of everything we do - including sustainability of our people.

We have an 89-bed market garden, fermentation room, orchard, bee hives and free range farm onsite, meaning that much of the produce is from Spicers Hidden Vale itself and anything that’s not, is collected directly from nearby farms. It's the small things, like ‘family meal time’ before service, having the opportunity to work outside in the garden and interacting with our guests that make the difference.

The Role and Key Duties

• Curate an unforgettable and personalised service experience for our guests from start to finish;
• Forge relationships with guests and locals to promote clientele loyalty & retention;
• Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
• Attentively maintain an organised section, including multiple tables and service stations;
• Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;
• Provide menu recommendations and explain our food philosophy to our guests, and provide food & beverage recommendations by identifying opportunities to upsell;
• Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies.

Criteria Required to be Considered

• Prior experience in high-volume or a la carte restaurant environment;
• A genuine love for great food & wine, a talent for customer service and a vibrant, outgoing nature;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Reliable vehicle to get to and from the retreats;
• Located close to our restaurant or a willingness to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).