Floor Supervisor – One-Hatted Dining Lead (Vineyard)

Montalto Vineyard Pty Ltd; Melbourne; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Staff discount

Job summary

Montalto Vineyard Pty Ltd's one-hatted restaurant on the Mornington Peninsula is seeking a Restaurant Supervisor to lead the floor during lunch and occasional dinner services, upholding hat standards and refined hospitality.

You will guide a polished team, coordinate service with the kitchen and bar, manage reservations, mentor staff, and ensure a memorable dining experience in a stunning vineyard setting.

Qualifications

• Elevated dining experience with hatted restaurant background.
• Supervisory or senior leadership experience.
• RSA certificate is required.

Responsibilities

• Supervise the floor during lunch and occasional dinner service, upholding hat standards of presentation, timing and guest care.
• Lead pre-service briefings covering menu, specials, allergens, wine matches and VIP guests.
• Mentor waitstaff, allocate sections and maintain service flow between floor, bar and kitchen.
• Deliver confident service of the menu and wine list, recommending pairings.
• Coordinate pacing with head chef and kitchen team on dietary requirements and dish details.
• Manage reservations, seating plans and guest preferences for a personalised dining experience.
• Handle guest feedback with grace and resolve concerns quickly and professionally.
• Oversee table settings, glassware, linen and floor presentation.
• Run opening/closing procedures, including POS reconciliation and end-of-day checks.
• Train team members in product, wine and service knowledge.
• Uphold RSA, food safety and WHS requirements.
• Step in on the floor when needed and lead by example.

Skills

Leadership

Weekend availability

RSA certificate

Job description

Montalto Vineyard Pty Ltd's one-hatted restaurant on the Mornington Peninsula is seeking a Restaurant Supervisor to lead the floor during lunch and occasional dinner services, upholding hat standards and refined hospitality.

You will guide a polished team, coordinate service with the kitchen and bar, manage reservations, mentor staff, and ensure a memorable dining experience in a stunning vineyard setting.