Floor Manager Burnside

Inditex; City of Burnside; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discount

Uniform provided

Online learning & development

Employee assistance program

Anniversary rewards

Birthday day off

Language courses

Wellness platform

Job summary

INDITEX is seeking motivated staff at Zara in Glenside, AU to manage the daily rhythm of the shop floor and guide a collaborative team. You will stay close to product trends, ensure replenishment and prioritize commercial goals while delivering strong customer service.

The role emphasizes energy, clear communication and adaptability in a fast-paced retail environment, with full-time hours and a staff discount program. Apply now and join a growing fashion team.

Qualifications

• Experience in retail, customer service or team supervision.
• Strong interest in fashion, product and customer behavior.
• Confidence guiding and supporting others on the floor.
• A clear, organized approach in a fast-paced environment.
• Strong communication and a collaborative mindset.
• Availability to work 38 hours per week, a mix of weekdays and weekends.

Responsibilities

• Manage the daily rhythm of the shop floor.
• Guide and motivate the team to deliver strong customer service.
• Keep your section replenished, organized and ready for the customer.
• Stay close to product, new arrivals, best sellers and commercial priorities.
• Support sales, exchanges, refunds and store processes when needed.
• Work with managers and the wider team to maintain standards and pace.

Skills

Retail experience

Customer service

Team supervision

Fashion interest

Communication

Organization

Availability 38h/week

Job description

DetailsBrand · ZaraLocation · GLENSIDE, AUSTRALIADescriptionThe place where product, people and customer experience meet. Your role is to read the floor, understand the product and guide the team in real time. From replenishment to customer service, every action helps the store move with purpose. You stay close to what we are selling, new arrivals, best sellers, alternatives and daily priorities and help the team bring these to life for the customer. We want people who are present, practical and team minded. People who adapt quickly, communicate clearly and bring energy to both customers and their team. Here, you’ll find space to learn, tools to improve and a team to grow with. Every store has its own rhythm, and in it, you can keep evolving. This can be the beginning of your story with us. What you’ll do • Manage the daily rhythm of the shop floor • Guide and motivate the team to deliver strong customer service • Keep your section replenished, organized and ready for the customer • Stay close to product, new arrivals, best sellers and commercial priorities • Support sales, exchanges, refunds and store processes when needed • Work with managers and the wider team to maintain standards and pace What we’re looking for • Experience in retail, customer service or team supervision • A strong interest in fashion, product and customer behavior • Confidence guiding and supporting others on the floor • A clear, organized approach in a fast-paced environment • Strong communication and a collaborative mindset • Availability to work 38 hours per week, a mix of weekdays and weekends Why join us • 25% staff discount in store and online at Zara • Ongoing learning and development from day one • Real opportunities to grow within the business • A team environment where you’re encouraged to contribute, learn and evolve Our approach We see fashion as a way to express identity and create change. Every store is shaped by the people in it. Recognised as a Top Employer 2026, we are committed to creating an inclusive environment with equal opportunities for everyone. If you require any adjustments during the recruitment process, please let us know how we can support you at [e-mail] Next steps If your profile aligns, we’d love to hear from you. Due to high application volumes, only shortlisted candidates will be contacted. INDITEX | Calling the CuriousBenefitsGrowth Opportunities +Get inspired and explore your career through endless growth opportunities.Employee Discount +Full Time and Part time team members can enjoy 25% discount across our stores in Australia, New Zealand and online.Uniform +We take care of your look — updated uniforms are provided to all team members after completing the introductory period.Online Learning & Development +Elevate your skills with exclusive access to our employee learning and training platform to empower your professional growth and development.Employee Assistance program +Your wellbeing is important to us. Access a confidential counselling service dedicated to supporting you across all aspects of your life.Anniversary Rewards +Acknowledging your contributions is essential and we celebrate your ongoing journey as part of our team through additional leave days*Paid day off on your Birthday +Take the time to celebrate YOU on your special day*Sustainability Community +Join our in store communities and with your creativity and innovation create change together.Free Language Courses +Embrace our diversity and learn a new language on us.Wellness Platform +Explore our platform for regular updates on enhancing your wellbeing.Next steps1.Ready to join us? Simply apply below and tell us about the role you’re interested in, your experience, availability and preferred working location.2.Our team will review what you’ve shared and consider where your experience could take you with us.3.If your profile matches one of our current opportunities, we’ll be in touch to arrange a time to meet you and hear your story.4.It's a match! Our team will offer you the opportunity to join us. We can’t wait to welcome you to our team.