Floor Lead: Retail Team Leader & Customer Experience

Stiiizy, Inc.; Fairfield; Sur place; AUD 27 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid vacation

Paid holidays

401k

Résumé du poste

STIIIZY, Inc. is seeking a Floor Lead to maintain standard operating procedures at our retail store. You will lead a team to ensure productivity and quality aligned with our growth goals. Position is full-time at $23.50/hour.

You will mentor staff, ensure excellent customer service, manage cash handling, and assist with onboarding and training while maintaining compliance with regulations and store policies.

Qualifications

• Minimum 21 years of age.
• High school diploma required.
• 2 years of leadership experience in retail/hospitality.
• Open availability preferred (Fri-Sun).

Responsabilités

• Create and promote a healthy team culture.
• Lead, mentor, and inspire team members to grow.
• Help build an exceptional team to deliver mission and goals.
• Provide guidance on product knowledge, customer focus, and service.
• Ensure smooth and efficient operations.
• Oversee cash handling and maintain accurate records.
• Address customer concerns and resolve escalations.
• Oversee visual merchandising and store presentation.
• Enforce safety and cleanliness standards.
• Assist with opening and closing procedures.

Connaissances

Leadership experience

Open availability

Formation

High school diploma

Description du poste

STIIIZY, Inc. is seeking a Floor Lead to maintain standard operating procedures at our retail store. You will lead a team to ensure productivity and quality aligned with our growth goals. Position is full-time at $23.50/hour.

You will mentor staff, ensure excellent customer service, manage cash handling, and assist with onboarding and training while maintaining compliance with regulations and store policies.