Flexible Claims Specialist (Temp-to-Perm)

Australian Capital Territory; Canberra; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working options

Activity-based working environment

Job summary

ACT Insurance Authority (ACTIA) is seeking a Claims Officer on a full-time temporary basis with the possibility of permanency. The successful candidate will manage a portfolio of general insurance claims, delivering accurate outcomes in a dynamic public sector setting.

Reporting to the Assistant Director, you will operate in a team that values inclusiveness and supports flexible arrangements, including ABW and hybrid work across ACT locations.

Qualifications

• Experience in claims management in private or public sector environments.
• Strong customer service skills and ability to meet tight deadlines.
• Excellent interpersonal skills and a collaborative team player.

Responsibilities

• Manage a portfolio of claims across multiple general insurance lines.
• Coordinate with legal providers and ensure timely, accurate outcomes.
• Contribute to an inclusive team culture and uphold ACT Public Service values.

Job description

ACT Insurance Authority (ACTIA) is seeking a Claims Officer on a full-time temporary basis with the possibility of permanency. The successful candidate will manage a portfolio of general insurance claims, delivering accurate outcomes in a dynamic public sector setting.

Reporting to the Assistant Director, you will operate in a team that values inclusiveness and supports flexible arrangements, including ABW and hybrid work across ACT locations.