Flagship Sales & Service Lead – Guest Experience

SportsTechJobs; Sydney; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

A generous Alo team discount

ALO Wellness Club membership

Clothing allowance

Job summary

Alo Yoga is hiring a Sales & Service Supervisor at Bondi Junction flagship. The role leads guest experience, product education, and team coaching to achieve engagement targets and sales results.

The supervisor collaborates with store leadership, drives action plans from reports, and manages floor coverage and operations to deliver a sanctuary-like shopping environment. Flexibility is required for a Tuesday–Saturday or Sunday–Thursday roster, with weekend availability essential.

Qualifications

• 2+ years experience in a client-centric sales environment.
• Proven leadership capabilities enabling sound decision making.
• Excellent interpersonal and written communication skills.
• Values feedback and is eager to develop and improve.
• Able to move dynamically on the retail floor and lead the team.

Responsibilities

• Lead an exceptional guest experience on the floor through connection and product education.
• Build client relationships daily and coach team members.
• Analyze reports and implement action plans to drive growth.
• Ensure effective sales floor coverage with workforce planning and selling initiatives.
• Move around the store to respond to business needs and guest requests.
• Oversee Sales & Service Associates and Cashiers; recruit and develop talent.

Skills

Client-centric sales

Leadership

Interpersonal communication

Written communication

Self-motivated

Job description

Alo Yoga is hiring a Sales & Service Supervisor at Bondi Junction flagship. The role leads guest experience, product education, and team coaching to achieve engagement targets and sales results.

The supervisor collaborates with store leadership, drives action plans from reports, and manages floor coverage and operations to deliver a sanctuary-like shopping environment. Flexibility is required for a Tuesday–Saturday or Sunday–Thursday roster, with weekend availability essential.