Flagship MECCAVERSITY Manager

MECCA Brands; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Professional development

Health & well-being initiatives

Bonus & incentive programs

Product allowance

Employee discount

Job summary

MECCA Bourke St Flagship in Melbourne is seeking a passionate MECCAVERSITY Manager to lead the delivery of events, education and immersive experiences at our dedicated auditorium, bringing together customers, brands and key partners in a truly unique beauty destination.

You will partner with MECCAVERSITY, Support Centre and Bourke St teams to plan and deliver world-class events, activations and immersive experiences for customers, brands and key partners.

Qualifications

• Extensive experience in event management, activations or experiential environments.
• Proven ability to lead teams and deliver high-quality experiences.
• Strong stakeholder management and communication skills.
• Experience in event production, AV coordination and safety/compliance.

Responsibilities

• Plan and deliver world-class events, activations and immersive experiences for customers, brands and partners.
• Lead and energise the MECCAVERSITY team to curate engaging and educational experiences.
• Oversee end-to-end operational execution including safety and customer experience.
• Drive commercial performance by aligning activities to KPIs and opportunities to improve engagement.
• Champion continuous improvement and agile problem solving.

Skills

Event management

People leadership

Stakeholder management

AV coordination

Operational execution

Commercial awareness

Job description

Our MECCA Bourke St Flagship brings this vision to life as one of the world's largest beauty destinations, spanning 4,000sqm and offering over 200 brands, immersive experiences and world-class beauty services.We’re looking for a passionate and experienced Flagship MECCAVERSITY Manager to join our iconic Bourke St Flagship on a 12-month fixed-term contract. This is an exciting opportunity to lead the delivery of unforgettable events, education and immersive experiences within our dedicated MECCAVERSITY auditorium, bringing together customers, brands and key partners in a truly unique beauty destination.The Role You Could Play:Working across our MECCA Support Centre and Bourke St Flagship, you will lead the end-to-end delivery of exceptional experiences within MECCAVERSITY. You will:Partner with MECCAVERSITY, Support Centre and Bourke St teams to plan and deliver world-class events, activations and immersive experiences for customers, brands and key partners.Lead, inspire and empower your team to curate and present engaging, educational and memorable experiences that bring the MECCA vision to life.Oversee the end-to-end operational execution of events and services, ensuring seamless coordination, production, safety and customer experience.Drive commercial performance by aligning your team to key performance indicators and identifying opportunities to enhance engagement and results.Champion continuous improvement, using feedback, creative problem-solving and agility to elevate the MECCAVERSITY experience.What You Will Bring:You are a passionate and collaborative leader who thrives on creating exceptional experiences and bringing people together. Ideally, you will bring:Extensive experience in event management, activations or experiential environments, with a proven ability to deliver high-quality, engaging experiences.Strong people leadership skills, with experience inspiring teams, navigating competing priorities and driving performance in a fast-paced environment.Experience in event production, audiovisual (AV) coordination, operational execution, administration and workplace health and safetExceptional stakeholder management and communication skills, with the ability to collaborate effectively with brands, partners and cross-functional teams.A proactive, solutions-focused mindset with strong organisational skills, commercial awareness and the ability to adapt and problem-solve under pressure.This is a hybrid working arrangement across MECCA Support Centre and our Bourke St Flagship, including late-night and weekend shifts during peak trade.Your Life At MECCAWhilst we are focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!Some of our other team member benefits include:Professional development programs and first-class digitised learning offeringHealth and well-being initiativesReward and recognition programsAccess to bonus and incentive programsAccess to quarterly product allowanceGenerous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policyThere are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.