First Nations Intake Officer — Flexible Hours & Remote Day

The Buttery; Binna Burra; On-site; AUD 84,000 - 91,000; Full time

Benefits offered by this job

Salary packaging benefits

Flexible work arrangements

Extra annual leave

Job summary

The Buttery is seeking a First Nations Intake Officer to be the trusted first point of contact for people seeking support for alcohol and other drug use, mental health concerns and wellbeing.

Based predominantly onsite at Binna Burra, near Bangalow, you will use your administration skills, cultural understanding and trauma-informed approach to help individuals, families and communities access the right support at the right time.

Qualifications

• Experience in intake and assessment roles.
• Understanding of AOD and mental health support needs.
• Cultural safety and trauma-informed approach.
• Strong administrative and communication skills.

Responsibilities

• Be the first point of contact for individuals seeking support.
• Provide culturally safe support via phone or email.
• Assess needs and connect people to appropriate services.
• Maintain administrative records and coordinate referrals.

Skills

Intake & assessment

Trauma-informed

Cultural understanding

Administration skills

Phone communication

Education

Mental health degree

Job description

The Buttery is seeking a First Nations Intake Officer to be the trusted first point of contact for people seeking support for alcohol and other drug use, mental health concerns and wellbeing.

Based predominantly onsite at Binna Burra, near Bangalow, you will use your administration skills, cultural understanding and trauma-informed approach to help individuals, families and communities access the right support at the right time.