First Nations Banking Traineeship Smithfield QLD

Maxima; Cairns Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Earn while you learn

No study debt

Fee-free training

Job summary

Maxima’s First Nations Employment Team is offering a First Nations Banking Traineeship in Smithfield, QLD. Complete a fee-free, nationally recognised Certificate III in Business or in Financial Services and work full-time in a local branch while you learn.

As a Trainee you will provide service from telling to concierge, supported by mentors. You will welcome customers, assist with transactions, educate on digital banking, and follow up on enquiries as you build your banking career.

Qualifications

• Certificate III in Business or Certificate III in Financial Services completed (fee-free, nationally recognised).
• Willingness to learn and develop skills in banking while training on the job.

Responsibilities

• Welcome customers and offer exceptional service.
• Assist with bank transactions, cash handling and savings needs.
• Educate customers on digital banking services.
• Provide relevant advice to customers.
• Follow-up customer enquiries, delegating where required.

Skills

Communication

Rapport building

Proactive attitude

Willingness to learn

Punctuality

MS Office

Education

Certificate III in Business

Certificate III in Financial Services

Tools

Microsoft Office

Job description

First Nations Banking Traineeship Smithfield QLD

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

• Complete a fee free, nationally recognisedCertificate IIIin Business or Certificate III in Financial Services.
• Work Full Time in a branch locally in Smithfield QLD
• Earn while you learn with no study debt.
• Receive mentoring and support from a specialised and experienced Maxima Consultant.

The Role:

As aTrainee, you will provide exceptional service to customers, across a number of areas in the bank from telling through to concierge.

Under the guidance of experienced mentors, your responsibilities will include:

• Welcome customers and offer exceptional service
• Assist with bank transactions, cash handling and savings needs
• Educate customers on digital banking services
• Provide relevant advice to customers
• Follow-up customer enquiries, delegating where required

About You:

• Positive and proactive approach
• Willingness to learn and take initiative
• Ability to build rapport with a variety of people
• Great communication skills, written and verbal
• Strong work ethic; punctual and reliable
• Strong computer knowledge including Microsoft Office

Role Requirements:

• Identify as Aboriginal and/or Torres Strait Islander
• Able to provide 100 points of identification to complete a background checK

Please note that only shortlisted candidates will be contacted directly.