FinTech Business Analyst — Product & Ops Leader

TaskVerse; Australia; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Five extra annual leave days (My Days)

Birthday day off

Annual charity day

Brokerage on Invest accounts

Learning and development opportunities

Benefits and wellbeing hub

Office five days a week

Job summary

CMC Markets is seeking an experienced Business Analyst to join its ANZ Programme on an 18-month max-term contract. You will support project and product delivery by working with stakeholders, external vendors, and agile teams to define business needs and document solutions.

The role covers technical and operational analysis across a portfolio including launching new products and improving processes, with emphasis on initiative, independence, and end-to-end delivery.

Qualifications

• At least five years of experience as a Business Analyst, ideally within financial services.
• Strong facilitation, stakeholder management, and relationship-building skills.
• Knowledge of agile development methodologies and experience working with cross-functional delivery teams.
• Practical experience with business analysis tools and techniques, such as Jira, Confluence, process modelling, wireframing, data analysis, Visio, or Miro.
• Technical knowledge relevant to APIs, SQL, data management, and web or mobile applications.
• Experience delivering operational efficiency initiatives for customer service functions is advantageous.
• Experience implementing new wealth management product offerings is desirable.
• Excellent written and verbal communication skills, with the ability to explain requirements and solutions clearly.
• Experience in financial services, banking, wealth management, payments, fintech, or another regulated environment is highly desirable.

Responsibilities

• Partner with Product Owners, Project Managers, developers, and stakeholders to understand business needs and translate them into actionable requirements.
• Conduct interviews and analyse workflows and processes to elicit and document clear business and functional requirements.
• Create and help manage a backlog of epics and user stories, including detailed acceptance criteria to support development and testing.
• Develop mock-ups and work with development teams to shape effective, practical solutions.
• Coordinate and support user acceptance testing across CMC Markets' offices.
• Maintain accurate, up-to-date project documentation and communicate changes to stakeholders throughout delivery.
• Present demonstrations and contribute to knowledge sharing within the Product team and wider organisation.
• Lead or support project activities from discovery and requirements gathering through delivery and post-implementation review.

Skills

BA experience

Agile methodologies

Stakeholder management

Jira

Confluence

Process modelling

Wireframing

Data analysis

APIs

SQL

Education

Bachelor's degree in a relevant field

Tools

Jira

Confluence

Visio

Miro

Job description

CMC Markets is seeking an experienced Business Analyst to join its ANZ Programme on an 18-month max-term contract. You will support project and product delivery by working with stakeholders, external vendors, and agile teams to define business needs and document solutions.

The role covers technical and operational analysis across a portfolio including launching new products and improving processes, with emphasis on initiative, independence, and end-to-end delivery.