Business Analyst

TaskVerse; Australia; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Five extra annual leave days (My Days)

Birthday day off

Annual charity day

Brokerage on Invest accounts

Learning and development opportunities

Benefits and wellbeing hub

Office five days a week

Job summary

CMC Markets is seeking an experienced Business Analyst to join its ANZ Programme on an 18-month max-term contract. You will support project and product delivery by working with stakeholders, external vendors, and agile teams to define business needs and document solutions.

The role covers technical and operational analysis across a portfolio including launching new products and improving processes, with emphasis on initiative, independence, and end-to-end delivery.

Qualifications

• At least five years of experience as a Business Analyst, ideally within financial services.
• Strong facilitation, stakeholder management, and relationship-building skills.
• Knowledge of agile development methodologies and experience working with cross-functional delivery teams.
• Practical experience with business analysis tools and techniques, such as Jira, Confluence, process modelling, wireframing, data analysis, Visio, or Miro.
• Technical knowledge relevant to APIs, SQL, data management, and web or mobile applications.
• Experience delivering operational efficiency initiatives for customer service functions is advantageous.
• Experience implementing new wealth management product offerings is desirable.
• Excellent written and verbal communication skills, with the ability to explain requirements and solutions clearly.
• Experience in financial services, banking, wealth management, payments, fintech, or another regulated environment is highly desirable.

Responsibilities

• Partner with Product Owners, Project Managers, developers, and stakeholders to understand business needs and translate them into actionable requirements.
• Conduct interviews and analyse workflows and processes to elicit and document clear business and functional requirements.
• Create and help manage a backlog of epics and user stories, including detailed acceptance criteria to support development and testing.
• Develop mock-ups and work with development teams to shape effective, practical solutions.
• Coordinate and support user acceptance testing across CMC Markets' offices.
• Maintain accurate, up-to-date project documentation and communicate changes to stakeholders throughout delivery.
• Present demonstrations and contribute to knowledge sharing within the Product team and wider organisation.
• Lead or support project activities from discovery and requirements gathering through delivery and post-implementation review.

Skills

BA experience

Agile methodologies

Stakeholder management

Jira

Confluence

Process modelling

Wireframing

Data analysis

APIs

SQL

Education

Bachelor's degree in a relevant field

Tools

Jira

Confluence

Visio

Miro

Job description

About The Company

CMC Markets is a global leader in CFD trading and share investing, helping customers access financial markets and pursue their financial potential. The company is focused on providing an ultimate trading experience and continues to grow through global expansion and an evolving product offering. At CMC Markets, people work together to deliver meaningful outcomes for customers and the business. The company values collaboration, continuous learning, and diverse perspectives, and offers employees opportunities to develop both personally and professionally in the fintech industry.

About The Role

CMC Markets is seeking an experienced Business Analyst to join its ANZ Programme on an 18-month maximum-term contract. In this hands-on role, you will support project and product delivery by working closely with business stakeholders, external vendors, partners, Product Owners, Project Managers, and agile development teams. You will help define business needs, scope requirements, document proposed solutions, and support the delivery of changes across the organisation.

The role includes technical and operational analysis across a varied portfolio of initiatives. These may include launching new products, improving business processes, and supporting operational efficiency. You will be expected to take initiative, work independently, identify opportunities, and solve problems with minimal direction. You will contribute throughout the project lifecycle, from discovery and requirements gathering to implementation and post-delivery review.

Qualifications

• At least five years of experience as a Business Analyst, ideally within financial services.
• Strong facilitation, stakeholder management, and relationship-building skills.
• Knowledge of agile development methodologies and experience working with cross-functional delivery teams.
• Practical experience with business analysis tools and techniques, such as Jira, Confluence, process modelling, wireframing, data analysis, Visio, or Miro.
• Technical knowledge relevant to APIs, SQL, data management, and web or mobile applications.
• Experience delivering operational efficiency initiatives for customer service functions is advantageous.
• Experience implementing new wealth management product offerings is desirable.
• Excellent written and verbal communication skills, with the ability to explain requirements and solutions clearly.
• Experience in financial services, banking, wealth management, payments, fintech, or another regulated environment is highly desirable.

Responsibilities

• Partner with Product Owners, Project Managers, developers, and stakeholders to understand business needs and translate them into actionable requirements.
• Conduct interviews and analyse workflows and processes to elicit and document clear business and functional requirements.
• Create and help manage a backlog of epics and user stories, including detailed acceptance criteria to support development and testing.
• Develop mock-ups and work with development teams to shape effective, practical solutions.
• Coordinate and support user acceptance testing across CMC Markets' offices.
• Maintain accurate, up-to-date project documentation and communicate changes to stakeholders throughout delivery.
• Present demonstrations and contribute to knowledge sharing within the Product team and wider organisation.
• Lead or support project activities from discovery and requirements gathering through delivery and post-implementation review.

Benefits

Employees receive five additional annual leave days each year, known as My Days, and a further five annual leave days after completing 12 months of service. The company also provides a day off for your birthday and an annual charity day. Eligible staff and family trading accounts with CMC Markets Invest receive $0 brokerage on domestic and international equity orders. Learning and development opportunities include technical and performance training. Employees can also access a benefits and wellbeing hub with retailer discounts and resources supporting physical and mental wellbeing. CMC Markets works from the office five days a week to encourage collaboration. Office perks include breakfast cereals, condiments, coffee, and activities organised through the culture club.

Equal Opportunity

CMC Markets is an equal opportunity employer committed to building a diverse and inclusive workplace where people feel confident to be themselves, are valued, and can do their best work. The company welcomes differences and unique perspectives, recognising that they contribute to better outcomes. Applicants who do not meet every listed qualification are encouraged to apply and may be considered for this or other suitable opportunities. For your security, CMC Markets will not request sensitive identification details, such as a date of birth or tax file number, before making an offer. Candidates who progress will communicate with a CMC Markets Talent Acquisition representative through official channels.