Financial Lines Claims Specialist — Delegated Authority

HDI Global SE; Sydney; Presencial; AUD 80.000 - 110.000; Jornada completa

Descripción de la vacante

HDI Global SE in Sydney seeks a Claims Adjuster – Delegated Authority to manage financial lines claims from initial assessment to resolution. You will work with claimants, brokers and underwriters to deliver timely, well-reasoned outcomes within delegated authority.

Reporting to the Claims Manager, you will review policy terms, gather evidence, conduct investigations and prepare precise correspondence. The role requires strong communication, organisation and teamwork in a global insurer

Formación

• Three years’ experience in an insurance claims role or similar.
• Sound understanding of insurance policies and procedures.
• Tertiary qualification or current study toward a related qualification.

Responsabilidades

• Manage financial lines claims from notification through to resolution.
• Review policy documents and submissions to determine validity and entitlement.
• Conduct investigations, gather information and interview relevant parties.
• Prepare clear correspondence, including claim decisions and settlement offers.
• Assist with monthly trust reconciliations for delegated authority work.
• Maintain claim records and prepare reports and performance analyses.
• Provide professional service to brokers, claimants and clients.
• Ensure compliance with policies, regulatory obligations and legal requirements.
• Identify potential fraud or emerging risks and escalate as needed.
• Collaborate with Claims, Underwriting and Legal teams to achieve outcomes.

Conocimientos

Effective communication

Organization & multitasking

Teamwork

Customer-focused

Educación

Relevant tertiary qualification or studying towards TAFE/ANZIIF/university in business/insurance/administration

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

HDI Global SE in Sydney seeks a Claims Adjuster – Delegated Authority to manage financial lines claims from initial assessment to resolution. You will work with claimants, brokers and underwriters to deliver timely, well-reasoned outcomes within delegated authority.

Reporting to the Claims Manager, you will review policy terms, gather evidence, conduct investigations and prepare precise correspondence. The role requires strong communication, organisation and teamwork in a global insurer