Financial Lines Claims Adjuster – Delegated Authority

HDI Global SE; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

HDI Global SE in Sydney is seeking a Claims Adjuster – Delegated Authority to join our team and manage financial lines claims from initial assessment through to resolution. You will work with claimants, brokers, underwriters and other stakeholders to deliver fair, timely and well-reasoned outcomes.

Reporting to the Claims Manager – Delegated Authority, you will develop delegated authority expertise across a diverse portfolio while ensuring compliance with company policies and regulatory

Qualifications

• At least 3 years’ experience in an insurance claims role.
• Sound understanding of insurance policies and procedures.
• Relevant qualification in business, insurance, administration or related field.

Responsibilities

• Manage financial lines claims from notification through to resolution.
• Review policy documents, claim submissions and supporting evidence to determine validity and entitlement.
• Conduct investigations, gather and evaluate information, interview relevant parties and consult experts when required.
• Prepare clear, accurate correspondence, including claim decisions, settlement offers and denial letters.
• Maintain accurate claim records and prepare reports, summaries and performance analysis.
• Collaborate with Brokers, Underwriting and Legal colleagues to achieve effective outcomes.
• Identify and elevate potential fraud, suspicious activity and emerging risks.

Skills

Claims management

Communication

Organisation

Teamwork

Education

Tertiary qualification in business/insurance/administration

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

HDI Global SE in Sydney is seeking a Claims Adjuster – Delegated Authority to join our team and manage financial lines claims from initial assessment through to resolution. You will work with claimants, brokers, underwriters and other stakeholders to deliver fair, timely and well-reasoned outcomes.

Reporting to the Claims Manager – Delegated Authority, you will develop delegated authority expertise across a diverse portfolio while ensuring compliance with company policies and regulatory