Financial Counsellor - Empower Financial Resilience

UnitingCare Queensland; Rockhampton Regional; On-site; AUD 105,000 - 115,000; Full time

Benefits offered by this job

NFP Salary Packaging

12 weeks paid parental leave

Flexible work arrangements

Job summary

UnitingCare Queensland is seeking a Financial Counsellor to support families experiencing financial hardship through its FaDS team in Rockhampton. The role provides professional counselling and access to government assistance, helping clients navigate creditors and access community resources.

You will empower clients to manage their finances, advocate on their behalf, and engage with health and social services to improve outcomes.

Qualifications

• Diploma in Financial Counselling is essential.
• Completion of or current enrolment in the Problem Gambling Skill Set (CHCSS00111).
• Demonstrate empathy, professionalism, and a non-judgemental approach.
• Experience building collaborative networks with health and community providers.
• Eligibility for FCQ membership and a current driver's license.
• Working with Children Check (Blue Card).

Responsibilities

• Assess financial situations and advise on government assistance and creditor negotiations.
• Empower clients to manage finances and understand their rights and responsibilities.
• Advocate for clients to promote independence and self-sufficiency.
• Engage with community services to reach hard-to-reach individuals.
• Contribute to community education on financial wellbeing.

Skills

Empathy

Communication

Advocacy

Education

Diploma in Financial Counselling

Problem Gambling Skill Set (CHCSS00111)

Job description

UnitingCare Queensland is seeking a Financial Counsellor to support families experiencing financial hardship through its FaDS team in Rockhampton. The role provides professional counselling and access to government assistance, helping clients navigate creditors and access community resources.

You will empower clients to manage their finances, advocate on their behalf, and engage with health and social services to improve outcomes.