Financial Capability Practice Lead & Coach

Anglicare Sydney; Sydney; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Exclusive discounts

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking a Senior Financial Capability Practitioner to lead and strengthen financial capability practice across FinWell. You will coach caseworkers, support onboarding, and drive quality improvement while maintaining direct client work.

You’ll apply trauma-informed, strengths-based approaches and collaborate with teams to translate best practice into service delivery, ensuring client-centered outcomes.

Qualifications

• Relevant degree in Social Work or Community Services.
• Financial Literacy Education certification.
• At least 2+ years in Financial Capability or financial wellbeing-related work.
• At least 4+ years' demonstrated experience delivering client-led casework.
• Experience coaching staff and facilitating training.

Responsibilities

• Provide specialist Financial Capability practice leadership, advice and guidance to caseworkers and operational leaders.
• Coach and develop practitioners through onboarding, case consultation, reflective practice, feedback, workshops and targeted training.
• Undertake file reviews, practice audits and quality activities, identifying trends, risks and opportunities to strengthen practice and client outcomes.
• Support the implementation and continuous improvement of Financial Capability practice models, standards, tools and resources.
• Maintain a small client caseload, delivering high-quality, client-led and trauma-informed Financial Capability casework.

Skills

Coaching

Client-centered

Trauma-informed

Communication

Education

Degree in Social Work or related discipline

Financial Literacy Education certification

Tools

CRM systems

Microsoft Office

Job description

Anglicare Sydney is seeking a Senior Financial Capability Practitioner to lead and strengthen financial capability practice across FinWell. You will coach caseworkers, support onboarding, and drive quality improvement while maintaining direct client work.

You’ll apply trauma-informed, strengths-based approaches and collaborate with teams to translate best practice into service delivery, ensuring client-centered outcomes.