Senior Financial Capability Practitioner

Anglicare; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Anglicare Sydney is seeking a Senior Financial Capability Practitioner to strengthen the quality and consistency of Financial Capability across FinWell and community services. The role combines practice leadership, coaching and quality improvement with frontline client work, including maintaining a small caseload.

Reporting to the Financial Wellbeing Practice Lead, you will translate our model into service delivery, provide training, case consultation and continuous improvement across sites in

Qualifications

• You're an experienced Financial Capability practitioner who understands best practice and knows how to help others develop it.

Responsibilities

• Provide specialist Financial Capability practice leadership, advice and guidance to caseworkers and operational leaders.
• Coach and develop practitioners through onboarding, case consultation, reflective practice, feedback, workshops and targeted training.
• Undertake file reviews, practice audits and quality activities, identifying trends, risks and opportunities to strengthen practice and client outcomes.
• Support the implementation and continuous improvement of Financial Capability practice models, standards, tools and resources.
• Maintain a small client caseload, delivering high-quality, client-led and trauma-informed Financial Capability casework.

Skills

Financial capability

Leadership

Coaching

Quality improvement

Frontline practice

Job description

Transform lives, every single day. Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we support individuals, families and communities through services designed to create meaningful and lasting change.

As our Senior Financial Capability Practitioner, you'll play a key role in strengthening the quality and consistency of Financial Capability practice across our Financial Wellbeing and Community services. This is an opportunity to combine practice leadership, coaching and quality improvement with frontline client work. You'll help Financial Capability Caseworkers grow their confidence and capability while ensuring our practice remains client-led, strengths-based, trauma-informed and responsive to the realities of financial hardship. Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values - we live them.

Role Overview

Your opportunity Reporting to the Financial Wellbeing Practice Lead, you'll provide specialist practice guidance and support to Financial Capability Caseworkers across FinWell.

You'll work across teams to translate our Financial Capability model and contemporary best practice into everyday service delivery - supporting onboarding, coaching, case consultation, reflective practice, training and continuous improvement. You'll also undertake file reviews and practice audits, identify emerging themes and development needs and help turn practice insights into meaningful improvements.

Importantly, this isn't a role removed from frontline practice. You'll maintain a small direct client caseload, keeping you connected to client experiences, emerging needs and the realities facing people experiencing financial hardship.

This role is full-time, based in Mt Druitt and required to travel across sites and community locations. The role works closely with other Practice and Quality Leaders and supports integrated pathways across Financial Counselling, NILS, Low-Cost Groceries and other services.

Responsibilities

• Provide specialist Financial Capability practice leadership, advice and guidance to caseworkers and operational leaders.
• Coach and develop practitioners through onboarding, case consultation, reflective practice, feedback, workshops and targeted training.
• Undertake file reviews, practice audits and quality activities, identifying trends, risks and opportunities to strengthen practice and client outcomes.
• Support the implementation and continuous improvement of Financial Capability practice models, standards, tools and resources.
• Maintain a small client caseload, delivering high-quality, client-led and trauma-informed Financial Capability casework.

What you'll bring

• You're an experienced Financial Capability practitioner who understands what best practice looks like - and, just as importantly, knows how to help others develop it.