Finance Officer – APS Public Service (Veteran‑Friendly)

Australian Department of Veterans' Affairs; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Australian Department of Veterans' Affairs in Canberra is seeking a detail-oriented administrator in the Approved Accounts area. The role handles payment of Rehabilitation and Compensation invoices under relevant acts, delivering timely financial advice and maintaining accuracy across a busy 30-person team.

You will respond to inquiries via phone and email, support data capture and reconciliation, and contribute to continuous improvement initiatives within a collaborative APS environment.

Qualifications

• Australian citizenship is required.
• Baseline Vetting (AGSVA) security clearance or ability to obtain one.
• Experience with accounts payable and government compliance is desirable.

Responsibilities

• Respond to queries or escalated client enquiries via telephone, email, and/or in writing in a professional and timely manner.
• Manage prioritisation of own workloads, checking accuracy of information, work and advice, to effectively meet agreed targets and performance standards
• Use financial management and business systems to capture, research, analyse and reconcile data.
• Work collaboratively and contribute to team goals and objectives, establish rapport and maintain internal and external relationships.
• Actively participate in business improvement and change management with a customer/client focus.
• Undertake ad hoc tasks within your area of expertise as required.

Skills

Customer service

Data analysis

Financial systems

Job description

Australian Department of Veterans' Affairs in Canberra is seeking a detail-oriented administrator in the Approved Accounts area. The role handles payment of Rehabilitation and Compensation invoices under relevant acts, delivering timely financial advice and maintaining accuracy across a busy 30-person team.

You will respond to inquiries via phone and email, support data capture and reconciliation, and contribute to continuous improvement initiatives within a collaborative APS environment.