Finance Officer

Australian Skills Quality Authority; Melbourne; Hybrid; AUD 70,000 - 105,000; Full time

Benefits offered by this job

15.4% superannuation

Hybrid working arrangements

Flexible working hours

Health and wellbeing events

Employee Assistance Program (EAP)

$300 annual healthy lifestyleallow an

Job summary

Australian Skills Quality Authority – Melbourne VIC is recruiting a Finance Officer. You will manage refunds, issue credit notes, generate invoices to RTOs and monitor outstanding debts. The role requires meticulous data entry, collaboration with internal teams and a proactive approach to revenue processes.

A strong understanding of finance in public sector contexts is essential. ASQA offers a supportive, diverse workplace with flexible/hybrid working options, generous leave, a competitive

Qualifications

• Experience in financial management within public sector or APS-like environment.
• Understanding of core finance processes: AP, AR, accruals, journals, reconciliations.
• Ability to plan workloads, analyse data and deliver accurate customer service.
• Strong communication with internal and external stakeholders and problem solving.

Responsibilities

• Process provider refunds per ASQA policies.
• Prepare and issue credit notes for cancellations and adjustments.
• Generate and distribute invoices to RTOs.
• Monitor debts and escalate to compliance or external agencies.
• Respond to payment inquiries and balance questions.
• Coordinate with internal teams on financial queries and data entry.
• Maintain accurate financial records in the finance system.
• Support monthly revenue reconciliations and reporting.
• Ensure compliance with financial legislation and internal controls.
• Assist with audit preparation and revenue-related queries.
• Contribute to improving revenue processes and systems.
• Provide general financial and administrative support to Finance.

Skills

Financial management

Accounts payable/receivable

Planning and prioritising

Communication skills

Team collaboration

Policy & compliance

Job description

Australian Skills Quality Authority – Melbourne VIC

We are Australia’s National Vocational Education and Training (VET) regulator.

What we do

We regulate providers that deliver VET qualifications and courses to students in Australia or offer Australian qualifications internationally, providers that deliver VET courses to overseas students, and certain providers that deliver English Language Intensive Courses for Overseas Students. We also accredit VET courses to make sure nationally approved standards are met.

Why we do it

We ensure quality VET so that students, industry, governments and the community have confidence in the integrity of national qualifications issues by training providers, and that students are protected from any practices that come at the expense of their ability to gain the required competencies.

ASQA supports and promotes a strong team culture, a safe, healthy and happy workplace and the sharing of knowledge.

Visit our website for more information about ASQA, including our role and how we regulate.

Who we are

We are Australia’s National Vocational Education and Training (VET) regulator.

What we do

We regulate providers that deliver VET qualifications and courses to students in Australia or offer Australian qualifications internationally, providers that deliver VET courses to overseas students, and certain providers that deliver English Language Intensive Courses for Overseas Students. We also accredit VET courses to make sure nationally approved standards are met.

Why we do it

We ensure quality VET so that students, industry, governments and the community have confidence in the integrity of national qualifications issues by training providers, and that students are protected from any practices that come at the expense of their ability to gain the required competencies.

ASQA supports and promotes a strong team culture, a safe, healthy and happy workplace and the sharing of knowledge.

Visit our website for more information about ASQA, including our role and how we regulate.

The key duties of the position include:

About the Opportunity

The Finance Officeris responsible for a range of tasks including:

• processing provider refunds in accordance with ASQA’s financial policies
• preparing and issuing credit notes for cancellations, overpayments, and adjustments
• generating and distributing invoices to registered training organisations (RTOs)
• monitoring and managing outstanding debts, including escalation to compliance and external collection agencies
• responding to customer enquiries regarding payments, invoices, and account balances
• liaising with internal teams to resolve financial queries related to RTOs and ensure accurate data entry
• maintaining up-to-date and accurate financial records in the finance system
• supporting monthly revenue reconciliations and reporting activities
• ensuring compliance with relevant financial legislation, policies, and internal controls
• assisting with audit preparation and respond to revenue-related audit queries
• contributing to the continuous improvement of revenue processes and systems
• providing general financial and administrative support to the Finance team as required.

Skills and experience

To succeed in this role, you will have:

• demonstrated experience in financial management, accounting or finance operations, ideally within the APS or a comparable public sector environment, with a sound understanding of core finance processes such as accounts payable and receivable, accruals, journals, reconciliations and month-end processing
• demonstrated ability to plan and prioritise workloads, analyse financial information, identify issues and develop practical solutions while maintaining accuracy, attention to detail to achieve a high level of customer service
• highly developed communication skills including a demonstrated ability to effectively deal with a range of internal and external stakeholders and a demonstrated ability to negotiate to achieve good organisational outcomes
• demonstrated ability to work collaboratively as part of a team, contribute to planning and process improvement, and exercise sound judgement in applying relevant legislation, policies, procedures and internal controls, including knowledge of, or the ability to quickly learn, the Commonwealth Resource Management Framework
• demonstrated commitment to promoting diversity, modelling the APS Values and APS Employment Principles and promoting compliance with the APS Code of Conduct.

What we offer

We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, members of the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual (LGBTQIA+) community, people with culturally and linguistically diverse (CALD) backgrounds, and people with neurological differences.

You will be joining a dynamic workforce at ASQA that will support you to thrive in your career.

You will have access to:

• generous leave entitlements
• a competitive salary (with clear and transparent salary progression and scheduled salary increases)
• 15.4% superannuation
• flexible working arrangements that promote work-life balance, including working from home and hybrid working arrangements
• flexible working hours
• professional development opportunities
• health and wellbeing events throughout the year
• free and confidential 24/7 counselling through our Employee Assistance Program (EAP), available for staff and their family members
• a $300 annual healthy lifestyle allowance
• additional paid time off during the Christmas close-down period.

Benefits of working in the APS

• Purpose and meaning - the Australian Public Service (APS) offers a clear purpose and meaningful work where you can make a positive impact in people's lives.
• Opportunities to learn and grow - regardless of where you are in your career or what your skills are, there's a pathway and role for you.
• Community and belonging - we believe everyone belongs. Our leaders are focused on building a workplace which values diverse views, backgrounds, abilities, and perspectives.
• Flexibility and balance - we are committed to offering flexibility for all APS roles. We know flexibility is important so you can balance your work and personal priorities.
• Conditions and lifestyle - be a part of a secure, dynamic public service with great conditions of employment in a diverse range of roles and locations to support your lifestyle.

Eligibility

Eligibility to apply

• Under Section 22(8) of the Public Service Act 1999, employees must be Australian Citizens to be employed in the APS unless the Agency delegate has agreed, in writing, to the contrary.
• The successful applicant will be required to undergo pre-employment checks including a Federal Police Check and obtain a minimum Baseline Security Clearance (if they do not already hold a clearance).

Notes

Use of AI by the Panel:

Selection panels may use basic artificial intelligence tools (such as Microsoft Copilot) to assist with administrative tasks during the recruitment process. This may include, for example, summarising information or drafting or refining documentation. We use AI to help us work more efficiently, but we do not use AI to make assessment and selection decisions about candidates.

This position is available as an ongoing or non-ongoing opportunity. Non-ongoing opportunities will be offered for an initial fixed term period of up to 12 months, with the potential to be extended further or to becoming ongoing.

This selection process may be used to establish a merit pool. The merit pool may be accessed to fill ongoing and non-ongoing vacancies for similar roles within ASQA or across the APS over the next 18 months.

Applications close: Wednesday, 18 November 2026 at 11:30pm (AEDT).

Getting to know the Australian Skills Quality Authority (ASQA)

The Australian Skills Quality Authority (ASQA) is the national regulator for Australia's vocational education and training (VET) sector. ASQA engages with, and regulates the VET sector to ensure confidence in the VET sector and its outcomes, including internationally. ASQA’s mission is to continuously improve as a regulator, in partnership with the VET sector and to develop a shared understanding of the value of regulation to support quality outcomes for students. ASQA is a professional, responsive and innovative regulator currently undergoing substantial development and growth in response to changes in emphasis in Government policy and expectations of industry.ASQA supports and promotes a strong team culture, a safe, healthy and happy workplace and the sharing of knowledge.For more information about ASQA, please visit www.asqa.gov.au.

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