Finance and Insurance Consultant

Eagers Automotive Limited; North Lakes; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Health & insurance discounts

Employee Assistance Program

Novated leasing

Car pricing & servicing savings

Job summary

BYD North Lakes is seeking a Finance Administrator to support our Finance & Insurance team, ensuring a seamless vehicle purchasing journey for customers in Queensland. You will handle admin tasks, assist with finance applications, and liaise with customers, lenders, and internal teams under guidance from an F&I Consultant.

This role offers hands-on training, opportunities to develop specialised finance skills, and a clear progression pathway within the automotive sector.

Qualifications

• Previous administration, customer service or sales experience.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Confidence using computer systems and learning new processes.

Responsibilities

• Assisting with finance applications and supporting documentation.
• Liaising with customers, lenders and internal departments.
• Preparing paperwork and finance contracts for completion.
• Maintaining accurate records and compliance documentation.
• Coordinating settlements and following up outstanding information.
• Supporting the F&I Consultant with daily administrative tasks.
• Delivering exceptional customer service and communication.

Skills

Organisational skills

Communication

Customer service

Attention to detail

Team player

Tools

Computer systems

Job description

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BYD North Lakes is at the forefront of the electric vehicle revolution, delivering innovative and sustainable mobility solutions to customers across Queensland. As our business continues to grow, we're looking for a motivated and organised Finance Administrator to join our team.

This role is ideal for someone looking to build a long-term career in Automotive Finance & Insurance. Working alongside an experienced F&I Consultant, you'll gain valuable industry knowledge, hands‑on experience, and the training needed to progress into a consultant role in the future.

About the Role

As a Finance Administrator, you'll provide administrative and customer support to our Finance & Insurance team, helping ensure a seamless experience for customers throughout the vehicle purchasing journey.

Key responsibilities include:

• Assisting with finance applications and supporting documentation
• Liaising with customers, lenders and internal departments
• Preparing paperwork and finance contracts for completion
• Maintaining accurate records and compliance documentation
• Coordinating settlements and following up outstanding information
• Supporting the F&I Consultant with daily administrative tasks
• Delivering exceptional customer service and communication

This is an excellent opportunity for someone interested in finance, administration or automotive sales who is looking to develop a specialised skill set and advance their career.

About You

To be successful in this role, you'll bring:

• Previous administration, customer service or sales experience
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal abilities
• Confidence using computer systems and learning new processes
• A professional and customer-focused approach
• The ability to work in a fast-paced team environment
• A genuine interest in the automotive industry and finance sector

Previous automotive experience is advantageous but not essential. We are happy to train someone with the right attitude, work ethic and willingness to learn.

Why Join BYD North Lakes

At BYD North Lakes, you'll be joining a growing business and one of the most exciting automotive brands in Australia. You'll have the opportunity to work alongside experienced industry professionals who are committed to helping you develop your career.

• Unlock exclusive discounts that support your health and wellbeing, from fitness memberships to insurance savings.
• Access confidential support through our Employee Assistance Program, ensuring your peace of mind.
• Enjoy flexible salary packaging options, including novated leasing for your next vehicle.
• Take advantage of special pricing when purchasing your next car, plus ongoing savings on servicing.

We believe in developing our people and providing genuine career pathways. Through ongoing training, mentoring and hands‑on experience, this role offers a clear progression path into a Finance & Insurance Consultant position. You'll also be part of the largest and most admired automotive network in Australia, creating exciting opportunities for future career growth.