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Sofitel Gold Coast Broadbeach is seeking an accomplished Front Office Manager to lead the strategic and operational direction of the Front Office, ensuring seamless, memorable guest journeys and exceptional service. Reporting to the Hotel Manager, you will develop a diverse team, align with Housekeeping, Engineering and Reservations, and drive operational excellence across the property.
This role blends luxury hospitality with people leadership and business outcomes, inviting a dynamic leader to
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At Sofitel, luxury is more than elegance-it’sa way of operating. Every interaction, every decision, everyleaderand ambassadorshapesour reputation. As PeopleandCulture Manager, you will drive the strategic heartbeat of the hotel, ensuring our people and culture fuel both exceptional guest experiences and strong commercial outcomes.
Where French sophistication meets coastal chic, Sofitel Gold Coast Broadbeach embodies Art de Vivre in the heart of Broadbeach, just steps from the ocean. Featuring 296 elegant rooms and suites, two stylish bars, a signature restaurant, multi-level pools, and ten refined event spaces, our hotel celebrates French elegance infused with the relaxed charm of the French Riviera.
Job Description
Are you an experienced Front Office leader with a passion for creating personalised luxury experiences?
Sofitel Gold Coast Broadbeach is seeking an accomplished Front Office Manager to lead the strategic and operational direction of our Front Office department.
Reporting to the Hotel Manager, this influential leadership role is responsible for ensuring every stage of the guest journey is seamless, memorable and distinctly Sofitel. You will lead and develop a diverse team, oversee hotel-wide operations and work closely with Housekeeping, Engineering, Reservations and other departments to deliver exceptional service and operational excellence.
A career that lets your passion shine: