Field Telecom Technician – Broadband Install & Maintenance

MIGRATION GATE PTY LTD; Canterbury-Bankstown; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

You will terminate copper and fibre optic cables and read technical diagrams, working with clients to identify needs and provide professional support while ensuring safety standards are met.

Qualifications

• Minimum 1 year of relevant experience.
• High level of interpersonal skills and communication skills.
• Management skills.
• Analytical thinking.
• Technical skills.
• Project management.

Responsabilités

• Conduct testing, diagnostics, and fault-finding on voice, data, and internet services to ensure service quality and performance.
• Perform on-site service calls to residential and commercial clients for new installations, upgrades, or troubleshooting.
• Terminate and test copper and fibre optic cables using industry-standard tools and equipment.
• Read and interpret technical diagrams, network schematics, and customer service orders.
• Liaise with clients to identify service needs, explain technical issues and provide professional support.
• Complete documentation, including job sheets, installation records, and fault reports.
• Ensure all work complies with relevant safety standards, telecommunications regulations, and client specifications.
• Coordinate with internal teams and third-party service providers to resolve escalated technical issues.
• Stay updated with emerging telecommunications technologies and industry best practices

Connaissances

1+ year experience

Interpersonal skills

Communication skills

Management skills

Analytical thinking

Technical skills

Project management

Formation

Relevant qualification

Description du poste

You will terminate copper and fibre optic cables and read technical diagrams, working with clients to identify needs and provide professional support while ensuring safety standards are met.