Field Technician

Work Initiatives; Melbourne; In loco; AUD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Hire Intelligence Asia Pacific is seeking a Field Technician to join our Melbourne-based team. This full-time, on-site role covers preparing, deploying and supporting rental technology equipment at client locations, including configuring laptops, displays and AV gear to client specifications and performing pre-deployment testing.

You will manage delivery, installation and breakdown on-site, provide on-site technical support during exams, training sessions and events, and coordinate with

Competenze

• Installing, configuring and testing laptops, devices, displays and AV equipment.
• Clear communication and professional on-site conduct with clients.
• Troubleshooting technical issues under time pressure and during events.

Mansioni

• Prepare, deploy and support rental technology at client sites.
• Configure laptops, devices, displays and AV gear per client specs.
• Perform pre-deployment testing and ensure equipment is exam/training/event ready.
• Manage delivery, installation and on-site breakdown of equipment.
• Provide technical support during events and coordinate with logistics/service teams.
• Maintain hardware, report issues and contribute to process improvements.

Conoscenze

Hardware installation

Hardware testing

Networking basics

Customer-facing communication

Formazione

Certificate or diploma in IT/electronics

Descrizione del lavoro

Company Description Hire Intelligence Asia Pacific is a specialist provider of short-term technology rentals across Australia and New Zealand, helping organizations access reliable, fully configured equipment without the cost of ownership. The company supports high-stakes exams, national training programs, corporate conferences, trade shows, and IT projects with tailored device, display, AV, and infrastructure solutions.

With nationwide logistics and local service teams, Hire Intelligence ensures timely delivery, setup, and on-site support for projects of varying scale and complexity. Operating since 1992, the company combines specialist responsiveness with the capacity to manage large deployments, focusing on reliability, service quality, and seamless technology experiences for clients. Role Description

The Field Technician is a full-time, on-site role based in Melbourne, VIC, responsible for preparing, deploying, and supporting rental technology equipment at client locations. This role includes configuring laptops, devices, display screens, AV equipment, and related infrastructure to client specifications, performing pre-deployment testing, and ensuring equipment is ready for exams, training sessions, conferences, trade shows, and IT projects. The Field Technician will manage delivery, installation, and breakdown of equipment on-site, provide technical support and troubleshooting during events, and coordinate with logistics and service teams to maintain accurate records of equipment status.

The role also involves maintaining hardware, reporting issues, and contributing to continuous improvements in setup processes and customer experience. Qualifications Candidates should possess technical hardware skills such as installing, configuring, and testing laptops, devices, display screens, AV equipment, and basic networking components. Candidates should possess customer-facing skills including clear communication, professional on-site conduct, and the ability to provide responsive technical support during exams, training, and events.

Candidates should possess organizational and problem-solving skills, including time management, attention to detail, and the ability to troubleshoot and resolve technical issues under time pressure. Candidates should possess physical capability to handle equipment setup and breakdown, including safely lifting, moving, and positioning devices and cabling on-site. Relevant qualifications such as a certificate or diploma in IT, electronics, or a related field, and prior experience in field service, event AV support, or IT deployment are beneficial.

A valid driver’s license, familiarity with Microsoft Windows environments, and willingness to work flexible hours, including occasional evenings or weekends, are advantageous.