Field Technical Specialist – Drilling Equipment

Boart Longyear; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Travel allowances

Employee Assistance Program

Health and lifestyle discounts

Career development

Global opportunities

Job summary

Boart Longyear is seeking a Technical Representative based in Adelaide to test and support new and existing drilling products. The role involves visiting customer sites across Australia and Asia Pacific, training users, and contributing to product development.

The ideal candidate has 3–5 years in a mechanical trade, solid knowledge of hydraulics and electrical systems, and familiarity with drilling equipment. Travel readiness and a strong customer-service mindset are essential.

Qualifications

• Minimum 3–5 years’ experience in a Mechanical Trade.
• Strong understanding of hydraulic and electrical principles.
• Experience with drilling products and processes.
• Mining or drilling industry experience preferred.
• Commitment to exceptional customer service with a results-driven mindset.
• Excellent communication skills – verbal and written.
• Proficient in MS Office.
• Valid driver’s license and ability to travel ~50%.

Responsibilities

• Provide remote and on-site support for Boart Longyear drilling equipment across LF, LS, and LM models.
• Offer training and technical service guidance to customers on operation and maintenance.
• Provide solutions to optimize product performance and usage efficiency.
• Address technical issues and support various ad hoc service requests with customers.
• Troubleshoot and conduct technical investigations to resolve problems.
• Collaborate with the workshop to address technical issues.
• Test products with customers to assess performance and drive improvements.
• Identify opportunities and contribute to new product development with stakeholders.

Skills

Mechanical Trade

Hydraulic principles

Electrical principles

Drilling products experience

Customer service

Communication skills

Willingness to travel

Tools

MS Office suite

Job description

Boart Longyear is seeking a Technical Representative based in Adelaide to test and support new and existing drilling products. The role involves visiting customer sites across Australia and Asia Pacific, training users, and contributing to product development.

The ideal candidate has 3–5 years in a mechanical trade, solid knowledge of hydraulics and electrical systems, and familiarity with drilling equipment. Travel readiness and a strong customer-service mindset are essential.