Field Technical Specialist

bp; Guildford; On-site; AUD 120,000 - 160,000; Full time

Job summary

A multinational energy company is looking for a Lubricants Field Technical Specialist in Victoria to support the mining sector. This full-time role involves regular customer site visits to conduct inspections, deliver improvement projects, and provide technical advice. Candidates should have over 3 years of experience in relevant fields such as field service or lubricants technical support, with a strong focus on safety and stakeholder management. This position offers an opportunity to contribute to sustainability and performance improvements in the mining industry.

Qualifications

• More than 3 years experience in field service, lubricants support or engineering in a mining environment.
• Lubricants knowledge of mining equipment is advantageous.
• Highest safety focus in a high-risk environment.
• Strong safety focus in high‑risk environments.
• Proactive attitude with ability to operate across multiple sites.

Responsibilities

• Regular visitation of customers’ mine sites for inspections.
• Inspecting lubricants performance in critical equipment.
• Supporting lubricant management and recommendations.
• Support lubrication recommendations and management of change on site.
• Audit storage and handling of lubricants and provide AS1940‑level reporting (training provided).
• Assist the sales team to drive additional sales and extend product ranges at customer sites.
• Deliver cost reductions through value improvement projects for key accounts and others.
• Provide technical guidance to nominated mining customers and act as primary contact for technical requirements.
• Handle product quality issues and drive field-based resolutions.
• Collaborate with customer maintenance teams to improve reliability and uptime.

Skills

Field Service of mobile or fixed plant equipment

Lubricants technical support

Reliability engineering

Mechanical engineering

Stakeholder management

Strategic business planning

Job description

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BP is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide.

Traditionally we have worked to deliver high‑quality lubricant solutions for motor and heavy‑duty equipment. At BP and Castrol we are expanding into the mining sector, supporting the drive to net zero and improving performance and sustainability for our customers.

About Us

BP Lubricant Master Brands marketed in Australia include BP Lubricants, Castrol Lubricants, and distinct industrial sub‑brands such as Optigear, Molub‑alloy and Tribol.

The Opportunity

Due to continued growth in the Mining & Industrial sector, BP/Castrol are seeking a self‑motivated, innovative Lubricants Field Technical Specialist for the mining sector of our business. This field‑based role will travel regularly to customer sites, working closely with the Regional Sales Manager – Mining & Industrial on the East Coast.

Key responsibilities include carrying out field service inspections, delivering lubricant continuous improvement projects, recommending lubricants, and supporting reliability and maintenance teams to drive improved maintenance outcomes.

Responsibilities

• Regular visitation of customers’ mine sites in the Hunter Valley Region and Central & Western NSW Mining Regions
• Inspection and reporting on lubricant performance in critical equipment such as Draglines, Hydraulic Excavators, Electric Rope Shovels, Ball Mills and other mobile and fixed plant equipment
• Providing continuous improvement value delivery projects aligned to customer maintenance strategies
• Supporting lubricant recommendation and management of change in product range within customer sites
• Carrying out audit inspections of lubricant storage and handling facilities and providing AS1940‑level reporting (training provided)
• Supporting the sales team in the sales process to drive additional sales and range extension in customer sites
• Delivering contracted cost reductions through identification and execution of value improvement projects for key account and non‑key account customers
• Providing lubricant technical advice supporting current and future technical direction for nominated mining customers
• Managing product quality complaints and resolution responsibility in field performance
• Acting as the single point of contact for technical requirements for selected key account mine sites

About You

• More than 3 years experience in any of the following fields – Field Service of mobile or fixed plant equipment in a mining environment, Lubricants technical support, Reliability engineering or Mechanical engineering in a heavy‑duty sector
• Lubricants and technical product knowledge of mining equipment highly advantageous
• Proven attributes aligned with Castrol’s values and behaviours
• Experience dealing with multiple stakeholders both within and outside the organization
• Experience working with large and sophisticated customers
• Highest safety focus in an environment with significant risk
• Track record and confidence in representing the company externally and dealing with senior management of large multi‑national customers
• Ability to develop and implement strategic and tactical business plans related to lubricant usage in a mining environment
• Hands‑on approach, driving business with direct responsibility at customer mine sites in regional QLD
• Flexibility to respond to changing market environments and dynamic business situations
• Pro‑active and enthusiastic attitude to all tasks

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Oil and Gas

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