FIeld Services Engineer

L3Harris Technologies; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Extended shift allowance

Home relocation assistance

Job summary

L3Harris Technologies seeks a Senior Specialist Applications Engineer to support the AIR7000 TRITON program from the RAAF Edinburgh site in Adelaide, South Australia. The role involves installations, testing, system clearance and on‑the‑job training to ensure operational readiness.

Responsibilities include field onboarding, fault diagnosis, and liaison with customers and engineering to deliver reliable SATCOM and RF solutions. Requires 2+ years in RF/SAT systems and a beam on the job approach.

Qualifications

• Bachelor’s degree in Electrical/Electronic Engineering or equivalent with RF, satellite and radio expertise.
• 2+ years related experience in RF, networking, and satellite systems.
• Proven communication skills for reports and briefings.
• Relevant experience can substitute for a degree.

Responsibilities

• Provide field service support for the AIR7000 TRITON program at RAAF Edinburgh.
• Install, configure, test, and troubleshoot satellite and terrestrial communications equipment.
• Maintain logs and diagnose anomalies to minimize downtime.
• Coordinate with customers and engineering to implement improvements.

Skills

RF Systems

Satellite Communications

UHF Radio Systems

Electrical Engineering

Education

Bachelor’s degree in Electrical/Electronic Engineering

Tools

iDirect

VIASAT

L3Harris

Comtech

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission‑critical needs always in mind, our employees deliver end‑to‑end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist Applications Engineer

Job Code: AE4

Start Location: L3Harris Communication Brisbane Australia

End Location: RAAF Edinburgh, Adelaide, South Australia

Job Schedule: 5/8

Job Function: Engineering Services

Department: Field Services Engineering

Reports To: Manager, Applications Engineering, Brisbane

Travel: To be validated within the contract

Description

The Senior Specialist Applications Engineering service position provides technical and professional company representation in support of the Royal Australian Airforce AIR7000 TRITON contract with Northrop Grumman to the Commonwealth of Australia. The assignment will be positioned at RAAF base Edinburgh in Adelaide, South Australia.

The Senior Applications Engineer position is responsible for installations, test and evaluation, system clearance, operation, on‑the‑job cross training and maintenance of communications systems in accordance with contractual obligations to support the AIR7000 TRITON UAV platform. The position strives to guarantee customer satisfaction and operational effectiveness of the capability through ethical and qualitative on‑the‑job performance. The primary goal is to provide effective support to the capability and minimize system downtime.

Responsibilities

• Conduct initial Field Service Representative (FSR) onboarding and training to support the AIR7000 program in Brisbane Australia.
• Conduct On the Job training and development at RAAF Edinburgh, Adelaide South Australia.
• Fulfil the TRITION RAAF Edinburgh FSR operational support from January 2027.
• Provide shift work within the TRITON platform mission periods and ensure operational effectiveness of the system.
• Installation, configuration, testing and troubleshooting Communications Equipment including Satellite Modems, Transceivers, BUC’s, LNB, Fixed and Stabilized Antenna Systems.
• Installation, configuration, testing and troubleshooting UHF Terrestrial Communications Equipment at customer installation(s).
• Troubleshoot RF and IP based systems using specialized software and test equipment.
• Understand/Operate/Interpret Test Equipment and tools that are required to diagnose SATCOM and Terrestrial Radio Systems including but not limited to Spectrum Analyzers, Data Testers, Cable Testing Equipment, Hand Tools etc.
• Conduct mechanical and electronic preventive maintenance to predict problems and correct anomalies prior to catastrophic downtime.
• Develop, construct, implement or modify a test plan to isolate anomalies to keep the equipment downtime to a minimum.
• Interpret and follow moderately complex sketches, schematics, drawings, charts, graphs, blueprints, block and wiring diagrams of assigned equipment.
• Maintain logs, charts and graphs for analysis, evaluation and trend detection.
• Modify assigned equipment with authorized upgrades and perform temporary modifications to extend continued operation until maintenance can be performed.
• Participate in field installations, upgrades, demonstrations and deployments.
• Maintain close and professional liaison with customer personnel to provide information, advice and services as required.
• Act as a liaison with the customer through effective and professional written and oral communication to positively represent the company.
• Act as a liaison with Engineering to highlight system defects, and recommended hardware modifications for future improvements and new business opportunities.
• Act as a liaison with Field Management to handle employee relations to include employee development.
• Required to support travel to alternate TRITON sites to ensure operational effectiveness of the system.

Qualifications and Skills

• This position requires a bachelor’s degree in electrical/Electronic Engineering or equivalent education, training, and/or work experience with a specialized knowledge of RF Systems particularly Satellite Communications Equipment and Systems, UHF Terrestrial Radio Systems, Electronics and Mechanics, and a demonstrated ability to comprehend Electrical/Electronic schematics, logic drawings, wire lists, and prints.
• Typically requires two plus (2+) years related work experience and an understanding in Computer Science, Networking, Digital Control Systems, RF Systems, AC & DC power, Satellite Operation and Maintenance, Feedback Control and/or Tracking Disciplines and Command and Command Link Management Software.
• Proven written and oral communication skills to provide reports and briefings to the customer.
• Proof of relevant experience in lieu of a degree will be considered.

Position Requirements

• Current Commonwealth of Australia security clearance, at minimum Top Secret (NV2) Positive Vetting (PV).
• Ability to be granted access to Commonwealth of Australia Defence facilities.
• This position may require the ability to work independently.
• Experience in the operation and configuration of VSAT Terminals and Modems including iDirect, VIASAT, L3Harris, Comtech.
• Experience in the troubleshooting of both fixed and mobile VSAT Terminals and Radio Systems
• Experience in the use and operation of Test Equipment i.e. Spectrum Analyzers
• Must be physically able to move up to 20 kgs.
• Have color vision to identify cables and wires.

Conditions

• 8 hour shift responsibilities with potential for mission essential 10 hour shift as required.
• Requirement to work overtime as required to support operational mission requirements.
• Relocation assistance.
• Extended shift allowance.
• Home relocation assistance.

Job Schedule

• Rotating shift roster supporting a 24/7 operational environment.
• Shifts are typically 8-10 hours in duration and may include day, afternoon, and night shifts.
• Weekend and public holiday work will be required in accordance with the roster.

As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.