Senior Applications Engineer - SATCOM

L3Harris Technologies; City of Brisbane; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Annual leave + buy/sell extra

Salary continuance insurance

Flexible working hours

Private health insurance

Life & Total Permanent Disability

Novated Car Leasing

Professional development

Retail rewards

9 day fortnight

Job summary

L3Harris Technologies in Australia seeks a Senior Specialist Applications Engineer to support JP2008 SATCOM capabilities across Australia. You will deliver training, engineering, configuration, and sustainment for networked SATCOM systems, engaging with engineers, managers, and customers to meet contractual requirements.

The role requires 10+ years of SATCOM experience, a Bachelor’s in electrical engineering, and current NV1 clearance; occasional travel and field installations are expected as

Qualifications

• Bachelor’s degree in electrical engineering or equivalent with drawings interpretation
• Minimum 10 years' experience in military SATCOM or related engineering
• Proven field engineering experience with SATCOM equipment installation and maintenance
• Current SECRET NV1 Security Clearance

Responsibilities

• Install, operate, inspect, repair, and maintain SATCOM equipment at customer sites
• Provide training and sustainment support for SATCOM networks
• Develop test plans and diagnose system anomalies
• Support Help Desk with timely technical advice
• Lead field activities and coordinate with engineers and customers
• Identify defects and propose hardware/software improvements

Skills

SATCOM expertise

Field engineering

Team collaboration

Clearance NV1

Education

Bachelor’s degree in electrical engineering

Advanced Diploma Technical Communications

Tools

CCNA/ICND 1/2

Microsoft Office

Visio Pro

Open Cabling qualifications

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

About The Role

The Senior Specialist Applications Engineer will support the L3Harris Communications Australia (L3HCA) Satellite Communications (SATCOM) capability under the Joint Project 2008 (JP2008) program supporting the Commonwealth of Australia. The role reports directly to the SATCOM Applications Engineering Manager, Global Field Services (GFS) Australia, and is responsible for the delivery of JP2008 program requirements.

The Senior Specialist Applications Engineer will provide training, planning, engineering, configuration, and sustainment support for operational and strategic SATCOM networked systems. The position supports the L3HCA Applications Engineering Manager, SATCOM, and the Program Manager in the sustainment, enhancement, and ongoing development of SATCOM capabilities throughout Australia.

The incumbent will assess and analyse the technical application of SATCOM products to meet evolving customer requirements and will design, develop, and refine solutions to ensure those requirements are effectively met. The role also supports the L3Harris Help Desk function, responding to customer requests and technical issues by providing timely, accurate, and effective solutions in accordance with contractual and customer requirements.

As a Field Service Representative (FSR), the Senior Specialist Applications Engineer will provide direct support to customers, operating either independently or as part of a broader support team. The role requires effective engagement with engineers, program managers, and customers and may involve leading team activities and technical initiatives.

What The Role Will Involve

• Install, operate, inspect, repair, and maintain assigned equipment at customer sites
• Conduct mechanical and electronic preventive maintenance activities to identify and rectify issues before they result in equipment downtime
• Deliver customer training on L3Harris SATCOM products and systems at customer locations
• Perform training needs analysis and develop training materials to support program requirements.
• Develop, implement, and execute test plans to identify and isolate system anomalies while minimising equipment downtime
• Interpret and work from moderately complex sketches, schematics, blueprints, wiring diagrams, block diagrams, charts, and technical drawings
• Provide technical advice, capability planning support, and recommendations regarding product applications and future development opportunities
• Perform authorised system upgrades and temporary modifications to maintain operational capability until permanent maintenance can be completed
• Provide technical support for the integration and sustainment of L3Harris tactical communications products within SATCOM systems
• Participate in field installations, maintenance activities, upgrades, demonstrations, exercises, and deployments
• Support Help Desk operations by providing customers with timely technical advice, troubleshooting assistance, and maintenance support
• Identify system defects and engineering improvement opportunities, recommending hardware and software enhancements to improve system performance and support future business growth
• Liaise with L3Harris Communications Australia JP2008 SATCOM program stakeholders to ensure effective sustainment, support, and delivery of contractual obligations
• Either hold or have the ability to obtain AGSVA - NV1 Clearance

What You’ll Bring

• Bachelor’s degree in electrical engineering, or an equivalent combination of education, training, and relevant experience, with specialised knowledge of electronics and mechanical systems. Demonstrated ability to interpret and understand schematics, logic diagrams, wiring lists, technical drawings, and engineering documentation.
• Minimum of 10 years' experience in military Satellite Communications (SATCOM), or a related engineering discipline, with demonstrated technical expertise in communications systems.
• Proven field engineering experience with SATCOM equipment, including the installation, operation, troubleshooting, fault diagnosis, repair, and maintenance of both fixed and mobile communication systems.
• Current SECRET (NV1) Security Clearance.

Preferred Additional Skills

• Advanced Diploma Technical Communications
• Open Cabling qualifications
• CCNA or ICND 1/2 qualified or trained
• Certificate IV in Training and Assessment (TAE)
• Integration of third-party vendor software
• Microsoft Office Suite / VISIO Pro software experience

About L3Harris Australia

L3Harris has provided advanced technology solutions to government and commercial customers across Australia for more than 25 years. L3Harris has facilities in all major cities and employs over 500 people.

L3Harris in Hamilton is part of our Mission Critical Communications business and a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space.

A few of our employee benefits are

• An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
• Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years)
• Flexible working hours and patterns depending on location
• Discounted private health insurance
• Life & Total Permanent Disability Cover
• Novated Car Leasing
• Company supported professional development programs
• Retail Reward programs
• 9 day fortnight working pattern

Important to know

Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment.

L3Harris respectfully requests no agency submissions at this time.

As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.