Field Service Technician – Windows & Doors

Dynamic Staffing Solutions; Newcastle City Council; On-site; AUD 75,000 - 100,000; Full time

Benefits offered by this job

Vehicle provided

Tools provided

Job summary

Dynamic Staffing Solutions – Newcastle NSW is seeking a technically skilled individual to own customer service within the service department across the Newcastle region. You will diagnose window and door faults, replace hardware, and perform service calls and warranty repairs with attention to detail.

The role involves daily fieldwork, travel across the Hunter/Central Coast, and collaboration with service, manufacturing, or sales teams to provide positive solutions.

Qualifications

• Background in manufacturing, building, construction, or trade industry.
• Willingness to travel across the Hunter/Central Coast.
• Attention to detail and pride in quality of work.
• Experience on residential building sites.

Responsibilities

• Analyse window and door faults, replace hardware (rollers, locks, handles, seals)
• Adjust aluminium systems and perform general service repairs on windows and doors
• Handle basic hand-tools, power-tools, and measuring instruments
• Read and interpret daily list of service calls and interact with customers face to face
• Liaise with customers to ensure efficient after-service or general repair support
• Interact daily with service, manufacturing, or sales departments

Skills

Trade background

Customer service mindset

Job description

Dynamic Staffing Solutions – Newcastle NSW is seeking a technically skilled individual to own customer service within the service department across the Newcastle region. You will diagnose window and door faults, replace hardware, and perform service calls and warranty repairs with attention to detail.

The role involves daily fieldwork, travel across the Hunter/Central Coast, and collaboration with service, manufacturing, or sales teams to provide positive solutions.