Field Service Technician – Surgical & Cardiac Equipment

Medtronic; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Medtronic in Sydney, Australia is seeking an Associate Technical Services Specialist to deliver hands-on service, maintenance, and repair support for surgical and cardiac capital equipment. This on-site role is based in Horsley Park and will require regular travel to hospitals and customer sites within the territory.

You will report to the Technical Services Manager and be responsible for preventive maintenance, troubleshooting, installations, and ensuring compliance with quality and regulatory

Qualifications

• Bachelor's degree with 0 years experience, OR Diploma with 2+ years, OR Trade with 4+ years in field service.
• Experience troubleshooting, repairing, and maintaining electromechanical, electrical, biomedical, or medical device equipment.
• Ability to travel regularly to hospitals and customer sites within the assigned territory.
• Valid driver's licence and ability to transport service tools.
• Ability to maintain accurate service documentation and comply with quality and regulatory requirements.

Responsibilities

• Perform preventative maintenance on high-speed drills, ESUs, cardiac surgery equipment, and other devices.
• Diagnose, troubleshoot, and complete corrective repairs to restore equipment performance and minimise downtime.
• Conduct inspections, functional testing, and verification to ensure safe operation.
• Document service activities, maintenance records, repairs, and parts usage per quality system.
• Support equipment installations, upgrades, and product evaluations at customer facilities.
• Provide technical support and guidance to customers, healthcare professionals, and internal teams.
• Coordinate service activities and communicate repair status and recommendations.
• Maintain service tools, test equipment, and spare parts inventory.

Skills

Field service

Troubleshooting

Customer support

Travel readiness

Documentation

Education

Bachelor's degree

Diploma

Trade/Vocational qualification

Tools

Maintenance tooling

Service management software

Job description

Medtronic in Sydney, Australia is seeking an Associate Technical Services Specialist to deliver hands-on service, maintenance, and repair support for surgical and cardiac capital equipment. This on-site role is based in Horsley Park and will require regular travel to hospitals and customer sites within the territory.

You will report to the Technical Services Manager and be responsible for preventive maintenance, troubleshooting, installations, and ensuring compliance with quality and regulatory