Field Service Engineer – Cardiac Ablation & Surgical Robotics

Medtronic; Western Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medtronic Incentive Plan

Job summary

Medtronic in Perth, Western Australia, is seeking a Field Service Engineer to service Cardiac Ablation Solutions Affera™ systems and Surgical Robotics technologies. The role involves field-based deployments across WA and SA, with travel to hospitals and clinics for installations, maintenance, and customer support.

The successful candidate will hold an Engineering degree or Diploma with relevant equipment experience, have strong diagnostic skills, and maintain detailed records in a regulated

Qualifications

• Bachelor's Degree in Engineering, Biomedical, Electronics, Electrical or Mechanical with 2+ years of relevant experience, OR Diploma with 4+ years in capital medical equipment.
• Experience troubleshooting, repairing, and maintaining electronic, electromechanical, biomedical, or medical device equipment.
• Valid driver's licence and ability to travel ~30% across Western Australia and South Australia, including Adelaide.
• Experience performing preventative maintenance, installations, and corrective repairs on technical equipment in customer-facing environments.
• Ability to maintain accurate technical records and comply with quality and regulatory requirements.

Responsibilities

• Perform preventative maintenance, inspections, upgrades, and corrective repairs on Cardiac Ablation Solutions Affera™ systems and Surgical Robotics technologies in accordance with manufacturer requirements.
• Install, commission, validate, and decommission capital medical equipment at customer sites.
• Diagnose and resolve complex electrical, mechanical, software, and biomedical equipment issues to minimise customer downtime.
• Provide on-site technical support to clinicians, biomedical engineers, and hospital personnel regarding equipment operation and technical issues.
• Maintain accurate service documentation, maintenance records, and quality system requirements for all service activities.
• Partner with Technical Service, Quality, Engineering, Commercial, and Customer Care teams to address product performance issues and customer feedback.
• Support product upgrades, field corrective actions, and equipment lifecycle management activities.
• Manage service inventory, tools, test equipment, and territory activities to ensure effective service delivery.

Skills

Field service

Electrical/electronic repair

Technical documentation

Travel readiness

Education

Bachelor's Degree in Engineering

Diploma qualification

Job description

Medtronic in Perth, Western Australia, is seeking a Field Service Engineer to service Cardiac Ablation Solutions Affera™ systems and Surgical Robotics technologies. The role involves field-based deployments across WA and SA, with travel to hospitals and clinics for installations, maintenance, and customer support.

The successful candidate will hold an Engineering degree or Diploma with relevant equipment experience, have strong diagnostic skills, and maintain detailed records in a regulated