Field Service Technician: Mining Equipment & Customer Support

Epiroc Careers; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

Salary continuance insurance

Novated leasing

Paid parental leave

Education assistance

Career development opportunities

A supportive, values-driven culture

Job summary

Epiroc Australia is seeking a knowledgeable Product Support Technician to work onsite at Olympic Dam. You will diagnose, repair and maintain mining equipment, delivering excellent customer service while building strong relationships with on-site teams.

Bring a trade qualification in Mechanical, Heavy Diesel, Electrical or Hydraulics, plus experience in a customer-facing field service role. You will contribute to safety, efficiency and uptime in a demanding mining environment.

Qualifications

• Trade qualification in Mechanical, Heavy Diesel, Electrical or Hydraulics.
• Experience in a customer-facing field service role.
• Knowledge of hydraulic systems and low-voltage electrical systems.
• Experience diagnosing and repairing mining or construction equipment.
• Strong communication and a customer-focused approach.

Responsibilities

• Diagnose faults, repair and service equipment on customer sites.
• Provide technical support and training to customers.
• Complete product upgrades and manage on-site work in progress.
• Collaborate with customer maintenance teams on preventative maintenance plans.
• Attend customer meetings and support ongoing service requirements.
• Follow all SHEQ requirements.
• Build trusted customer relationships through reliable, high-quality service.

Skills

Customer-facing

Field service

Strong communication

Education

Mechanical trade qualification

Heavy Diesel

Electrical

Hydraulics

Job description

Epiroc Australia is seeking a knowledgeable Product Support Technician to work onsite at Olympic Dam. You will diagnose, repair and maintain mining equipment, delivering excellent customer service while building strong relationships with on-site teams.

Bring a trade qualification in Mechanical, Heavy Diesel, Electrical or Hydraulics, plus experience in a customer-facing field service role. You will contribute to safety, efficiency and uptime in a demanding mining environment.