Field Service Technician – Medical Equipment

Aidacare Pty Ltd; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully maintained company van, mobile &

Employee discounts on Aidacare health;

Quarterly incentive scheme

Employee Assistance Program to support

Discounts for retail, insurance, gym

Comprehensive training program

Job summary

Aidacare Pty Ltd on the Gold Coast is seeking a Service Technician to carry out maintenance, repairs and testing of healthcare equipment including beds, patient hoists, wheelchairs and scooters. The role is based in Burleigh Heads, Queensland, with a full-time, permanent schedule and regional travel as required.

You'll troubleshoot, service records, and ensure compliance with Australian Standards while delivering excellent customer service and staying up-to-date with product features.

Qualifications

• Preference for Mechanical or Service Technician background in healthcare or service-related sector.
• Strong problem solving to customer’s needs and provide appropriate solutions
• Ability to deliver a high level of communication and professional customer service
• The ability to work independently with strong time management, punctuality and admin skillset
• Current and valid Driver’s License and willing to travel to meet client requirements

Responsibilities

• Troubleshoot and complete repairs and servicing with the highest level of skill and customer service
• Preparing clear, accurate and concise service records
• Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate
• Become an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs
• Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy

Skills

Mechanical background

Problem solving

Customer service

Time management

Driver's License

Job description

Aidacare Pty Ltd on the Gold Coast is seeking a Service Technician to carry out maintenance, repairs and testing of healthcare equipment including beds, patient hoists, wheelchairs and scooters. The role is based in Burleigh Heads, Queensland, with a full-time, permanent schedule and regional travel as required.

You'll troubleshoot, service records, and ensure compliance with Australian Standards while delivering excellent customer service and staying up-to-date with product features.