Healthcare Equipment Field Service Technician

Aidacare; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts on health equipment

Quarterly incentive

Employee Assistance Program

Retail/insurance/gym discounts

Comprehensive training

Job summary

Aidacare, a leading healthcare equipment provider, seeks a maintenance technician to repair, test and service beds, hoists and wheelchairs at our Burleigh Heads site in Queensland. This full-time role includes local travel and on-site repairs.

You will troubleshoot equipment, prepare clear service records, maintain vans and laptops, stay updated on product features, and ensure safety standards are met through quality repairs.

Qualifications

• Preference for a Mechanical or Service Technician background or field experience within the healthcare or service-related sector.
• Strong problem solving to customer’s needs and provide appropriate solutions.
• Ability to deliver a high level of communication and professional customer service.
• The ability to work independently with strong time management, punctuality and admin skillset.
• Current and valid Driver’s License and willing to travel to meet client requirements.

Responsibilities

• Troubleshoot and complete repairs and servicing with the highest level of skill and customer service.
• Preparing clear, accurate and concise service records.
• Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate.
• Become an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs.
• Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy.
• Fully maintained company van, mobile and laptop.

Skills

Mechanical background

Problem solving

Communication

Independence & time mgmt

Driver's license & travel

Job description

Aidacare, a leading healthcare equipment provider, seeks a maintenance technician to repair, test and service beds, hoists and wheelchairs at our Burleigh Heads site in Queensland. This full-time role includes local travel and on-site repairs.

You will troubleshoot equipment, prepare clear service records, maintain vans and laptops, stay updated on product features, and ensure safety standards are met through quality repairs.