Field Service Technician - Mackay QLD

Wesfarmers Industrial & Safety; Mackay Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Employee development

Job summary

Bullivants, part of Wesfarmers Industrial & Safety, is seeking a practical Handyman/Service Technician to support mining and industrial sites. The role emphasizes customer-focused service, autonomous execution, and collaboration with the team to maintain high standards of service.

The position is permanent, rostered Monday to Friday, with regular site travel and varying hours. A positive attitude, problem-solving skills, and a current driver’s licence are essential.

Qualifications

• Hands-on handyman/maintenance experience.
• Current driver’s licence is required.
• Ability to travel to customer sites within 90 minutes of the branch.

Responsibilities

• Travel to customer sites to perform service, maintenance, and support tasks.
• Build positive relationships with customers through professional interactions.
• Work autonomously while communicating with the broader team.
• Identify practical solutions and maintain high service delivery.
• Represent the business professionally at all times.

Skills

Hands-on experience

Customer communication

Problem solving

Independent work

Team-oriented

Professional presentation

Job description

The Role

We're looking for a practical, hands-on Handyman or Service Technician to join our team! Carrying out service and maintenance, you’ll be responsible for client satisfaction across a wide range of industrial and mining sites.

This role would suit someone with handyman, maintenance, trade assistant, or field service experience who enjoys working with customers and takes pride in delivering a high standard of service.

If you're practical, customer-focused, and thrive working both autonomously and within a team, we'd love to hear from you!

This is a permanent opportunity rostered across Monday to Friday.

What You'll Be Doing

• Travelling to customer sites to carry out service, maintenance, and support tasks.
• Building positive relationships with customers through professional and friendly interactions.
• Working autonomously to complete assigned work while maintaining communication with the broader team.
• Identifying practical solutions and ensuring a high level of service delivery.
• Representing the business professionally at all times.

What We're Looking For

• Hands-on experience in a handyman, maintenance, facilities, trade assistant, or similar role.
• A positive, can-do attitude and strong problem-solving skills.
• Confidence communicating with customers and stakeholders.
• Ability to work independently and manage your workload effectively.
• A team-focused approach and willingness to support colleagues.
• Professional presentation and customer-focused mindset.
• Current driver's licence.

The Working Environment

• Regular travel to customer sites within approximately 90 minutes of the branch.
• Occasional longer-distance travel including a once quarterly 4-hour drive.
• 12-hour workdays as required.
• Minimal manual lifting, though the role requires candidates to be comfortable spending extended periods on their feet.
• Exposure to industrial and operational environments (experience working on mine sites is an advantage).

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.