Field Service Technician: Heavy Equipment Uptime Pro

Hoban Recruitment; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

HOBAN Recruitment is seeking an experienced Field Service Technician to join our client's After Sales team in Queensland. The role involves field service across heavy equipment, diagnosing faults, and delivering on-site and workshop support to maximise machine uptime.

You will service, repair and maintain equipment, build strong customer relationships and uphold safety standards while working in the field. MR/HR licence is preferred and experience with earthmoving gear is advantageous.

Qualifications

• A relevant trade qualification.
• Minimum of 2 years' post-trade experience in earthmoving, construction equipment or related industries.
• Strong knowledge of hydraulic, pneumatic and electrical systems.
• Experience with fault diagnostics and diagnostic software.
• Excellent communication and customer service skills.
• Strong problem-solving, organisational and time management abilities.
• Ability to work independently and as part of a team.
• A safety-first approach and knowledge of WHS/OHS requirements.
• MR or HR Truck Licence.
• Experience with crushing, screening or earthmoving equipment will be highly regarded.

Responsibilities

• Respond to customer breakdowns and service calls in the field.
• Carry out servicing, repairs and maintenance on customer equipment.
• Diagnose customer issues onsite and over the phone.
• Provide technical support and fault-finding assistance.
• Complete accurate service reports and documentation.
• Provide photos and supporting documentation for warranty claims.
• Maintain positive customer relationships and deliver high levels of customer service.
• Support workshop staff and workshop operations when required.
• Maintain a professional personal and vehicle presentation.
• Adhere to company policies, procedures and safety requirements at all times.

Skills

Trade qualification

2+ years exp

Hydraulic systems

Pneumatic systems

Electrical systems

Diagnostics

Diagnostic software

Customer service

Problem solving

Time management

Teamwork

WHS/OHS knowledge

MR/HR Licence

Crushing equipment

Earthmoving equipment

Job description

HOBAN Recruitment is seeking an experienced Field Service Technician to join our client's After Sales team in Queensland. The role involves field service across heavy equipment, diagnosing faults, and delivering on-site and workshop support to maximise machine uptime.

You will service, repair and maintain equipment, build strong customer relationships and uphold safety standards while working in the field. MR/HR licence is preferred and experience with earthmoving gear is advantageous.