Field Service Technician: Heavy Equipment & Uptime

Hoban

Brisbane

On-site

AUD 70,000 - 110,000

Full time

44 hours ago

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Job summary

Hoban Recruitment is seeking an experienced Field Service Technician to join our client's After Sales team. You will respond to field service calls, diagnose faults, perform servicing and repairs, and help maximise machine uptime while building strong customer relationships.

Based in Brisbane, this role covers field work and potential workshop support. The ideal candidate holds a relevant trade qualification, 2+ years in earthmoving or construction equipment, and a safety‑first approach to meet

Qualifications

Trade-qualified technician with field experience.
2+ years' post-qualification experience in earthmoving or construction equipment.
Strong knowledge of hydraulic, pneumatic and electrical systems.
Experience with fault diagnostics and diagnostic software.

Responsibilities

Respond to customer breakdowns and service calls in the field.
Carry out servicing, repairs and maintenance on customer equipment.
Diagnose customer issues onsite and over the phone.
Provide technical support and fault-finding assistance.
Complete accurate service reports and documentation.
Provide photos and supporting documentation for warranty claims.
Maintain positive customer relationships and deliver high levels of customer service.
Support workshop staff and workshop operations when required.
Maintain professional personal and vehicle presentation.
Adhere to company policies, procedures and safety requirements at all times.