Field Service Technician - Hagglunds

Rexroth Corporation; Townsville City; Presencial; AUD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Bosch Rexroth is seeking a Field Service Technician for the Mackay, QLD branch. You will deliver field-based service, fault diagnosis, installation and maintenance of hydraulic drive systems within heavy industry, working with complex circuits and equipment to minimise downtime and ensure reliability.

In this hands-on role, you will engage with customers on site, prepare detailed service reports, and advise on spare parts and upgrades while upholding safety and quality standards.

Formación

• Australian Permanent Resident or Citizen
• Trade qualification in Hydraulic Fitting or equivalent
• Experience in field service and maintenance of hydraulic systems, preferably in heavy industry
• Strong knowledge of hydraulic circuits, components and diagnostics including fault finding under pressure
• Commitment to safety, quality and attention to detail
• Self-motivated with a practical, results-driven approach
• Strong planning and organisational skills
• Clear and effective communication skills

Responsabilidades

• Respond to customer service and breakdown requests with on-site inspections, hydraulic fault finding, repairs and testing to restore performance
• Install, commission and modernise large-scale hydraulic drive systems including motors, power units, piping, controls and components
• Diagnose and troubleshoot hydraulic issues such as pressure, flow, contamination, leakage and wear with root cause analysis
• Prepare clear service reports documenting findings, actions and recommendations for reliability and maintenance
• Act as a technical advisor to customers, suggesting repair strategies, identifying spare parts and upgrade opportunities
• Manage service documentation including reports, quotes and job records for traceability and quality
• Coordinate ordering, installation and verification of hydraulic components and conduct follow-up testing while representing the Bosch Rexroth brand
• Maintain customer confidentiality and professional conduct on-site

Conocimientos

Hydraulic systems knowledge

Field service experience

Fault finding under pressure

Safety awareness

Communication skills

Planning and organisation

Customer-focused service

Educación

Trade qualification in Hydraulic Fitting

Descripción del empleo

Job Description

Company Description

At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial hydraulic applications as well as for factory automation.

In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment.

Around 33,800 people in over 80 countries - and one corporate purpose: "We move industries to make our planet a better place."

Do you want to make a difference? Then we look forward to receiving your application to Bosch Rexroth.

Job Description

We are seeking a skilled and motivated Field Service Technician to join our Hagglunds division, based at our Mackay, QLD branch.

In this hands on role, you will support customers across heavy industry by delivering field based service, fault diagnosis, installation, and maintenance of Bosch Rexroth Hagglunds hydraulic drive systems. You will work with complex hydraulic circuits, rotating equipment, and auxiliary systems where safety, reliability, and technical precision are critical. Your hydraulic expertise, problem solving capability, and customer focused approach will directly contribute to reduced downtime and long term aftermarket success.

Key responsibilities include, but not limited to:

• Respond promptly to customer service and breakdown requests, carrying out on site inspections, hydraulic fault finding, repairs, and system testing to restore equipment performance and minimise downtime.
• Perform installation, commissioning, and modernisation of large scale hydraulic drive systems, including motors, power units, pipework, controls, and associated components, ensuring compliance with safety and quality standards.
• Diagnose and troubleshoot hydraulic system issues such as pressure, flow, contamination, leakage, overheating, and component wear, supported by detailed testing and root cause analysis.
• Prepare clear and accurate service reports documenting findings, corrective actions, and recommendations for ongoing reliability and maintenance.
• Act as a trusted technical advisor to customers by communicating effectively on site, recommending repair strategies, identifying spare parts and upgrade opportunities, and preparing service quotations.
• Manage service documentation including reports, vendor quotes, delivery dockets, and job records, ensuring completeness, traceability, and quality control.
• Coordinate the ordering, installation, and verification of hydraulic components, perform follow up testing as required, and represent the Bosch Rexroth brand with professionalism while maintaining strict customer confidentiality.

Qualifications

Position Requirements:

• Australian Permanent Resident or Citizen
• Trade qualification as a Hydraulic Fitter, Mechanical Fitter, or equivalent
• Demonstrated experience in field service and maintenance of hydraulic systems, ideally within heavy industry environments
• Strong working knowledge of hydraulic circuits, components, and system diagnostics, including fault finding under pressure, flow, and load conditions
• Strong commitment to safety, quality, and attention to detail
• Self motivated with a practical, results focused approach
• Strong planning and organisational skills, able to manage competing priorities
• Clear and effective communication skills, both written and verbal