Field Service Technician - Electrical or Mechanical Rapid Doors

Remax Doors; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Remax Doors is seeking a Field Service Technician to install and service rapid doors, sectional doors and related systems across NSW. You will travel to sites, perform installations, maintenance and on-site support, and ensure safety and quality standards.

The role requires hands-on mechanical and electrical skills, the ability to read drawings, provide practical solutions, and maintain accurate service records. A positive, team-focused attitude and flexible travel are essential.

Qualifications

• Experience installing Rapid Doors and related systems.
• Ability to travel regionally for site work.
• Strong mechanical and electrical knowledge.

Responsibilities

• Install Rapid Doors, Sectional Doors, Impact Swing Doors, Roller Shutters and Strip Screens across all territories.
• Travel to sites for onsite installations and servicing.
• Provide technical support and onsite response for service calls, breakdowns and repairs across NSW.
• Attend sites, complete inductions, sign in, and follow all documented service procedures.
• Ensure accurate reporting and follow-up after maintenance work.
• Be available for on-call service work as required.
• Assist in site assessments and provide technical advice for installations and service work.
• Support NSW operations with materials handling, packing and tool organization.

Skills

Power tools

Hand tools

Electrical systems

Mechanical principles

Verbal communication

Interpersonal skills

Travel

Flexible schedule

Job description

Field Service Technician - Electrical or Mechanical Rapid Doors

Remax Doors is a progressive and fast-paced company delivering doorway solutions that enhance business productivity and profitability. We design, manufacture, install, and service a range of door systems for traffic and energy control in almost every type of building. Next time you see a double-acting door at the back of a supermarket or a high-speed roll-up door, check the logo—it’s likely to be one of ours!

Responsibilities and Duties

Installations

Install Rapid Doors, Sectional Doors, Impact Swing Doors Roller Shutters, and Strip Screens across all territories.

Travel as required for onsite works, including extended stays away from home.

Oversee onsite project management, including labor, parts, and materials.

Service

Provide technical support and onsite response for service calls, breakdowns, and repairs across NSW

Conduct scheduled preventative maintenance on Rapid Doors and other equipment as needed.

Attend sites, complete inductions, sign in, and follow all documented service procedures.

Ensure accurate reporting and follow-up after maintenance work.

Be available for on-call service work as required.

Site Assessment

Support the project team with technical expertise and solution design.

Conduct pre-site evaluations, including taking measurements, photographs, and providing professional advice for installations and service work.

Service Team Support

Assist in service ticket closure, including reports, labor/parts entry, and invoicing.

Estimate and quote remedial work for door installations, including follow-ups and sales order creation.

Provide technical phone support to clients, technicians, and distributors.

NSW Operations Support

Support NSW operations with:

Unpacking crates and organizing materials.

Recycling materials and managing waste disposal.

Restocking parts containers and racks.

Maintaining service vehicle operational status.

Managing site consumables and tools.

Production Support

Assist with the assembly and production of all products as required.

Follow established work systems and company policies.

Housekeeping & Safety Compliance

Maintain cleanliness and organization of production areas and storage spaces.

Follow proper lock-up procedures to secure vehicles and workspaces.

Ensure full compliance with company health and safety policies and procedure

Required Skills:

Competence use of power and hand tools

Thorough working knowledge of mechanical principles.

Working knowledge of electrical systems

Skill in examining and re-engineering operations and procedures.

Work requires professional verbal communication and interpersonal skills.

Work requires willingness to work a flexible schedule and travel

This is an opportunity to join a growing organisation with a great culture and a ‘family comes first’ approach to work-life balance. A rewarding career path with experienced mentors awaits the successful and motivated candidate.