Field Service Technician – Doors & Access Systems

KONE; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

KONE Doors Business in Melbourne, VIC, is seeking a mechanically minded Field Service Technician to service automatic doors, roller shutters and gates across low-rise housing to tall skyscrapers. You will carry out preventative maintenance, attend callouts and participate in installations, working safely and to KONE quality standards.

Applicants should have at least 3+ years hands-on maintenance or service experience, a full driver’s licence, and a customer‑facing mindset with strong

Qualifications

• 3+ years’ hands‑on experience in a maintenance or service position.
• Experience in the doors industry is an advantage, but not essential.
• Backgrounds in whitegoods, appliances, electronics, or similar service/repair roles are highly regarded.
• Full driver’s licence required.
• Commitment to working safely with a strong focus on quality.
• Customer service mindset.
• Excellent communication skills and ability to work as part of a team.

Responsibilities

• Carry out preventative maintenance on automatic doors, roller shutters and gates.
• Attend callouts and breakdowns.
• Carry out installation and commissioning activities.
• Ensure all work is completed in line with KONE policies and procedures, including health, safety, and quality standards.
• Build and maintain strong customer relationships across the local region, delivering high-quality service and support.

Skills

Hands-on maintenance

Customer service mindset

Excellent communication

Driver’s licence

Job description

KONE Doors Business in Melbourne, VIC, is seeking a mechanically minded Field Service Technician to service automatic doors, roller shutters and gates across low-rise housing to tall skyscrapers. You will carry out preventative maintenance, attend callouts and participate in installations, working safely and to KONE quality standards.

Applicants should have at least 3+ years hands-on maintenance or service experience, a full driver’s licence, and a customer‑facing mindset with strong