Field Service Technician

Onsite Rental Group; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hourly rate and vehicle

Tool allowance

Profit share plan

Technical training opportunities

Employee benefits program

Career development opportunities

Job summary

Onsite Rental Group is seeking a Field Service Technician to join our team in Yatala, South Brisbane. You will maintain Onsite assets on customer sites and service a diverse range of equipment, from access gear to power generation and pumps. Role requires fault finding, inspections and timely reporting.

Reporting to the Team Leader, you will work across field and workshop as needed, with a focus on safety, customer service and on-call roster participation.

Qualifications

• Sound diagnostic, fault finding and problem-solving skills.
• Great communication skills with a strong customer service focus.
• Ability to work unsupervised in field.
• Ability to participate in on-call roster.

Responsibilities

• Carry out mechanical inspection, servicing and repairs across our product range in field (and in workshop as required).
• Ensure jobs are logged in our service module and all paperwork is completed daily.
• Monitor and record parts usage.
• Build and maintain strong working relationships with our customers.

Skills

Diagnostic skills

Problem-solving

Customer communication

Unsupervised field work

On-call roster participation

Job description

Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence.With 500+ employees across 35+ branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow.

About the role

We are looking for a Field Service Technician to join our team in Yatala, our South Brisbane Branch,on a permanent, full-time basis.

Reporting to the Team Leader, the role isresponsible for maintaining Onsite assets on our customer sites.

Working across our diverse product range including access equipment, compaction, materials handling, power generation, lighting, excavation, earthmoving, pumps and more, your role will be to:

• Carry out mechanical inspection, servicing and repairs across our product range in field (and in workshop as required)
• Ensure jobs are logged in our service module and all paperwork is completed daily
• Monitor and record parts usage
• Build and maintain strong working relationships with our customers

Skills and experience

Along with a positive attitude & high regard for safety, our ideal candidate will have:

• Current driver's licence
• Sound diagnostic, fault finding and problem-solving skills
• Great communication skills with a strong customer service focus
• Ability to work unsupervised in field
• Ability to participate in on-call roster

Benefits and perks

• Competitive hourly rate + TOT Vehicle + Tool Allowances
• Inclusion in Profit Share Plan
• Opportunity to work across a diverse range of equipment from leading brands
• Ongoing access to technical training opportunities
• Dedicated employee benefits to support your physical, mental and financial wellbeing, such as our Employee Assistance Program, Salary Continuance Insurance, Access to TAL - Health for Life Program, discounted private health insurance & a Reward & Recognition Program.
• Genuine opportunities for career development & growth

Onsite is committed to achieving a diverse and socially inclusive workforce.

At our company Onsite Rental Group, we are committed to fostering an inclusive workplace that values equal recruitment opportunities for Aboriginal and Torres Strait Islander peoples. We recognize the rich cultural heritage and the significant contributions of Indigenous communities to Australia’s identity. We also respect and Honor the Traditional Lands on which we operate, we encourage Aboriginal and Torres Strait Islander candidates to apply.

Candidates may be requested to undergo pre-employment checks to confirm the candidate's suitability for a role. These checks will vary by role but may include reference checks, right to work check, medical (including drug and alcohol test) and licence checks.Please note, as a part of our commitment to Destination Zero, Onsite also routinely conduct drug & alcohol testing in our workplaces.