Field Service Technician

Kalmar Global; City of Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Field vehicle provided

Training and development

Global support network

Job summary

Kalmar is seeking a Field Service Technician to perform maintenance and repairs on Diesel Powered and EV Mobile Equipment across various customer locations in Australia. You will work independently in the field and workshop, delivering high-quality workmanship and exceptional customer service.

The role requires Australian mechanical trade qualifications, post-apprenticeship experience with heavy mobile equipment, and knowledge of hydraulics, electronics, and EV systems.

Qualifications

• Australian Mechanical trade qualification is required.
• Post-apprenticeship experience in fault finding, repairs and PM servicing on heavy mobile plant.
• Strong knowledge of hydraulics, electronics, drivetrains, diesel engines and EV systems; ability to read electrical schematics.
• Valid driver’s license; LR/MR licenses and HSE related licenses are favored.

Responsibilities

• Maintenance & repairs: fault finding, repairs, PM servicing on Diesel Powered and EV mobile equipment.
• Service preparation & execution: organise parts, service history and warranty repairs per factory requirements.
• Customer interaction: build relationships, review work with clients and identify follow-on service opportunities.
• Shift & On-Call: participate in on-call roster and after-hours service.
• Safety & documentation: maintain 5S, complete service reports and ensure zero accidents.

Skills

Fault finding

Repairs

PM servicing

Education

Cert III in Heavy Commercial Vehicle Mechanical Technology

Mobile Plant Technology

Automotive/Battery EV qualification

Job description

At Kalmar, we are moving goods in critical supply chains around the world. As the forerunner in sustainable material handling equipment and services, we set the industry benchmark for a zero-emission future. We are driven by teamwork, innovation, and taking ownership to deliver results. With our global reach and local expertise, our success starts with a strong focus on the customer, ensuring their needs guide our daily work. We are dedicated to respecting others and fostering an inclusive culture where all voices are heard, empowering us to succeed together. With us, your work has an impact. Your work moves the world!

Join us and take your career to the next level As a Field Service Technician, you will perform corrective maintenance, general repairs, and preventative maintenance on Diesel Powered and EV Mobile Equipment across various locations in the field and in the workshop. Working independently, you will provide exceptional customer service, ensure high-quality workmanship, and safely complete your tasks within acceptable repair time frames.

What are your key responsibilities:

Maintenance & Repairs: Carry out mechanical and electrical fault finding, general repair work, preventative maintenance (PM) servicing, and emergency corrective repairs on Diesel Powered and EV Mobile Equipment.

Service Preparation & Execution: Prepare thoroughly for service jobs by organizing parts and service history, ensure efficient execution, and complete warranty repairs in accordance with factory requirements.

Customer Interaction: Actively build strong customer relationships, review completed work with clients, identify additional service opportunities, and leave the workspace clean and tidy.

Shift & On-Call Operations: Be available for work during and outside of normal business hours, including weekends, and participate in an On-Call roster to support after-hours service operations.

Safety & Documentation: Actively ensure a standard of zero accidents by completing Take 5's and vehicle inspections, maintaining 5S standards, and accurately completing daily service reports (WDON).

What we offer you:

Competitive Compensation: Enjoy a salary package that reflects your expertise, alongside comprehensive benefits aligned with our global operations.

High-Quality Equipment: Work with specialized tools and technology, and be provided with the necessary IT equipment and a field vehicle that you will maintain in a clean and presentable state.

Training and Development: We provide ongoing opportunities to learn new technologies and processes on Kalmar products to participate in our development programs.

Safe Work Environment: Enjoy working in an environment that prioritizes occupational health and safety above all else, ensuring all work complies with company HSE regulations.

Global Support Network: Become part of our global network of 1,400+ service technicians and engineers, driving sustainable solutions and making an impact worldwide.

What you bring to the role:

Qualifications: You hold an Australian Mechanical trade qualification, such as Cert III in Heavy Commercial Vehicle Mechanical Technology, Mobile Plant Technology, or an Automotive/Battery EV qualification (HVAC and Refrigerant handling licenses are highly favorable).

Extensive Experience: Substantial post-apprenticeship experience specializing in fault finding, repairs, and PM servicing on heavy mobile plant, such as earth moving equipment, heavy duty forklifts, marine, or mining equipment.

Technical Expertise: You possess strong knowledge of hydraulics, electronics, drivetrains, diesel engines, and Electric Vehicle (EV) systems and charging requirements, alongside the ability to read electrical schematics.

Licenses: You hold a valid driver's license (manual preferred, LR to MR trucks beneficial), with High Risk Work, Forklift, and Elevated Work Platform (EWP) licenses highly preferred.

Proactive & Customer-Focused: You are a highly motivated professional with excellent interpersonal and time-management skills, capable of building a profitable service business while dealing with all stakeholders.

About Kalmar Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2024, the company's sales totalled approximately EUR 1.7 billion. https://www.kalmarglobal.com/