Field Service Technician

The Banktech Group; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Motor vehicle allowance

Fuel card

Job summary

Banktech Australia is seeking a capable Field Service Technician to join our Melbourne team, servicing ATMs, CRTs, Eftpos devices and cash recyclers. You will manage service calls, installations and repairs, delivering high-quality on-site support to hospitality clients.

We provide full product training and ongoing support. The ideal candidate has hands-on installation and repair experience, strong mechanical and electrical aptitude, excellent communication skills, and the ability to train

Qualifications

• Experience in installation, maintenance and repair of equipment.
• Demonstrated mechanical and electrical aptitude.
• Excellent communication and ability to explain technical issues to customers.

Responsibilities

• Manage service calls and on-site installations.
• Perform maintenance and repairs on ATM, CRT and Eftpos devices and cash recyclers.
• Communicate with customers and provide training on equipment use.

Skills

Installation

Maintenance

Repair

Electrical aptitude

Analytical skills

Communication skills

Training customers

WHS knowledge

Tools

Windows operating systems

Job description

Banktech Australiais the leading independent payments and gaming solutions provider to the hospitality industry.

We are seeking a capable and motivated Field Service Technician to join our Melbourne team in servicing our expanding product range, including ATM’s, CRT’s, Eftpos devices and cash recyclers. You will manage service calls and product installations, resolving issues in a structured way and maintaining good communication with customers.

We will provide full product training and on-going support to assist you to deliver high quality service.

To be successful in this role you will need:

Experience in the installation, maintenance, and repair of equipment.

Demonstrated above-average mechanical and electrical aptitude.

Excellent analytical and communication skills with the ability to communicate complex technical issues in a comprehensive manner.

Ability to provide training to customers on the use and maintenance of Banktech's equipment.

Knowledge of Work Health and Safety standards and practices.

Proven proficiency with PCs and windows based operating systems.

Ability to lift, push or carry a minimum of 15 or more kilos to deliver equipment to clients.

Work hours:

Friday to Tuesday 10.00AM – 6:06PM

What you will be offered

Competitive salary based on experience.

Motor vehicle allowance $14k plus fuel card

Only applicants with permanent rights to work in Australia are eligible for this position.