Field Service Technician

New Economy Minerals Jobs; City of Brisbane; On-site; AUD 65,000 - 95,000; Full time

Job summary

Epiroc is seeking a Field Service Technician to join the Olympic Dam team on a 14 on/14 off roster. The role focuses on installing, servicing, diagnosing and repairing RCT products with a strong emphasis on customer interaction and safety.

You’ll work on site, delivering practical technical solutions and detailed reports while upholding safety standards. Ideal candidates bring a background in electrical, electronics, low voltage or mechanical work, with hands-on experience in field service,

Qualifications

• Background in electrical, electronics, low voltage or mechanical work.
• Experience in installation, servicing, troubleshooting or field repairs.
• Strong problem-solving and diagnostic skills.

Responsibilities

• Install, service, troubleshoot and repair RCT products
• Diagnose issues and provide practical, effective technical solutions
• Work directly with customers to understand their needs and deliver quality outcomes
• Provide technical support during customer meetings and site activities
• Complete accurate service reports and documentation
• Maintain a safe, clean and professional work environment
• Work within company and site safety requirements

Skills

Electrical

Electronics

Low voltage

Mechanical

Job description

Job Description

RCT Powered by Epiroc is looking for a Field Service Technician to join our team at Olympic Dam on a 14 days on / 14 days off roster.

What you'll be doing

• Install, service, troubleshoot and repair RCT products


• Diagnose issues and provide practical, effective technical solutions


• Work directly with customers to understand their needs and deliver quality outcomes


• Provide technical support during customer meetings and site activities


• Complete accurate service reports and documentation


• Maintain a safe, clean and professional work environment


• Work within company and site safety requirements

About the employer

• 14:14 roster | Olympic Dam


• 12-month fixed-term contract with potential for extension


• Work with innovative mining automation and technology


• Hands-on role with variety and customer interaction


• Develop your technical skills in a leading mining technology environment


• Be part of the Epiroc global network

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.

About the candidate

We're looking for a practical and solutions-focused technician who enjoys working in a fast-paced environment.

You'll ideally have

• A background in electrical, electronics, low voltage or mechanical work


• Experience in installation, servicing, troubleshooting or field repairs


• Strong problem-solving and diagnostic skills


• Excellent attention to detail and time management


• The ability to remain calm and logical under pressure


• Strong written and verbal communication skills


• A genuine commitment to customer service and safety


• Experience with RCT products and their applications is highly desirable

Experience within the mining or heavy industry environment will be highly regarded.